Help Please No Service On MY Droid:(

Discussion in 'Droid Incredible Tech Support' started by ilovedroids, Aug 19, 2010.

  1. ilovedroids

    ilovedroids New Member

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    :motdroidhoriz:Okay so the other day i had to get a update and i did it so after it was done my droid started to lose service so i couldnt make calls or send text messages! so i quickly turned it off and and turned it back on and still no service and now the date changed? i cant even call anyone. i also tried to restart everything i thought it was proably because i got a bad app but still it didnt work and now im left with no service ! someone please help me. has this ever happened to anyone?:motdroidvert:
     
  2. BayouFlyFisher

    BayouFlyFisher Rescue Squad Rescue Squad

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    I assume you are talking about the 2.2 update OTA? If so, there have been a few reports of the OTA bricking phones. If that is the case, you need to take it back to Verizon.
     
  3. ilovedroids

    ilovedroids New Member

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    so ihave to go to verizon?why? did i do something wrong?
     
  4. BayouFlyFisher

    BayouFlyFisher Rescue Squad Rescue Squad

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    To get them to warranty replace the phone with one that works. It' not rooted - is it?
     
  5. ilovedroids

    ilovedroids New Member

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    rooted , what do you mean?
     
  6. BayouFlyFisher

    BayouFlyFisher Rescue Squad Rescue Squad

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    Rooted means hacked. If you phone is stock, take it to Verizon for as this all sounds like a warranty issue.
     
  7. ilovedroids

    ilovedroids New Member

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    no mine isnt hacked. so im gonna get a new phone? i have to give verizon the current one i have?
     
  8. BayouFlyFisher

    BayouFlyFisher Rescue Squad Rescue Squad

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    If it is to be replaced you will have to give them the old one. But they may be able to simply reflash it and it'll be fine. Just take it to them. they will either fix it or replace it. Good luck.
     
  9. ilovedroids

    ilovedroids New Member

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    okay thank you very much. i really appriecate your help:heart:
     
  10. BayouFlyFisher

    BayouFlyFisher Rescue Squad Rescue Squad

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    You are very, very welcome. I hope things work out for you soon and you can start really enjoying your phone. :)
     
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