Help! Phone won't turn on.

[BoostHungry]

When I try to turn on my phone it gets stuck on the white, circular, Motorola symbol. The only way I can even get the phone to turn off again is by yanking the battery. I can't seem to do anything to get the phone to turn on again.

Is there a hard-reset I can use when the phone is off?

Is there a standard warranty on the phones or do I need to use my insurance to get a new phone and pay the deductable?

 

[ndhill1976]

Put it on the charger for a while.

 

[BoostHungry]

tried that. Yanked the battery to turn it off again. Then plugged it into the charger to see if the charger could turn it on. I left it like that for my entire drive to school (45 minutes) and it never got past this screen.

 

[Fraxinus]

Are you rooted and have you installed a custom kernel? If you're not sure what I just asked, completely ignore it because it doesn't apply. If your answer is "yes" though, reflash a different kernel.

 

[hookbill]

Moved thread to Rescue Squad for further assistance.

 

[beneharris]

yeah that sounds like what would happen if you installed a custom rom, or kernal. if you didn't, and hte phone just broke by itself, you should be able to take it back.

although, i belive if you can still get to the recovery console, your ok. (hold hte x button, plus power. once it turns on let go over power but not x. when a little triangle with a "!" pops up, thats what you want)

 

[BoostHungry]

No my phone is not rooted, and has been working fine with the natural 2.1 update since last Sunday. Everything about the phone, cept for a few simple apps is stock.

I will try the power with the x button now. Thanks for that!

 

[BoostHungry]

Wait....What "x" button? Just tried the "x" key on the keyboard with no luck, held both x and power then when it powered up let go of power and kept holding x for a good 30 seconds with no luck.

Motorola Droid btw.

 

[hookbill]

Wait....What "x" button? Just tried the "x" key on the keyboard with no luck, held both x and power then when it powered up let go of power and kept holding x for a good 30 seconds with no luck.

Motorola Droid btw.

He was referring to the X on your keyboard.

 

[pc747]

Wait....What "x" button? Just tried the "x" key on the keyboard with no luck, held both x and power then when it powered up let go of power and kept holding x for a good 30 seconds with no luck.

Motorola Droid btw.

try this and see if it helps you any. I will be monitoring you thread to provide further assistance:

http://www.droidforums.net/forum/rescue-squad/36302-troubleshooting-guides.html

 

[BoostHungry]

Well I appreciate the quick responses but I'm unable to enter recovery mode. So guess that means I need to have a tech look at it. I'll bring it to my closest Verizon store tomorrow.

Thanks,
- BoostHungry

 

[pc747]

we got you here

 

[pc747]

power off your phone. hold x..then power the phone on while still holding x. do nt let the x button go until you get this /!\.
Once you get there hold the vol up button then camera button. let me know when u get there.

 

[pc747]

oh i must ask...forgive me for forgetting. did you update to the current system 2.1 software update recently.

 

[BoostHungry]

I tried the holding power and x button. Tried it multiple times sometimes holding "x" for over a minute with no luck.

And yes I've updated to 2.1 automatically on Easter Sunday. Haven't had an issue with 2.1.