Help! Phone won't turn on.

Discussion in 'Android Tech Support' started by BoostHungry, Apr 8, 2010.

  1. BoostHungry
    Offline

    BoostHungry New Member

    Joined:
    Apr 6, 2010
    Messages:
    24
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    When I try to turn on my phone it gets stuck on the white, circular, Motorola symbol. The only way I can even get the phone to turn off again is by yanking the battery. I can't seem to do anything to get the phone to turn on again.

    Is there a hard-reset I can use when the phone is off?

    Is there a standard warranty on the phones or do I need to use my insurance to get a new phone and pay the deductable?
     
  2. ndhill1976
    Offline

    ndhill1976 Member

    Joined:
    Jan 22, 2010
    Messages:
    170
    Likes Received:
    0
    Trophy Points:
    16
    Ratings:
    +0
    Put it on the charger for a while.
     
  3. BoostHungry
    Offline

    BoostHungry New Member

    Joined:
    Apr 6, 2010
    Messages:
    24
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    tried that. Yanked the battery to turn it off again. Then plugged it into the charger to see if the charger could turn it on. I left it like that for my entire drive to school (45 minutes) and it never got past this screen.
     
  4. Fraxinus
    Offline

    Fraxinus Member

    Joined:
    Dec 11, 2009
    Messages:
    141
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    New Haven, CT
    Ratings:
    +0
    Are you rooted and have you installed a custom kernel? If you're not sure what I just asked, completely ignore it because it doesn't apply. If your answer is "yes" though, reflash a different kernel.
     
  5. hookbill
    Offline

    hookbill Premium Member Premium Member

    Joined:
    Nov 30, 2009
    Messages:
    19,502
    Likes Received:
    7
    Trophy Points:
    168
    Location:
    N.E. Ohio
    Ratings:
    +7
    Moved thread to Rescue Squad for further assistance.
     
  6. beneharris
    Offline

    beneharris Member

    Joined:
    Dec 27, 2009
    Messages:
    317
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    portland
    Ratings:
    +0
    yeah that sounds like what would happen if you installed a custom rom, or kernal. if you didn't, and hte phone just broke by itself, you should be able to take it back.

    although, i belive if you can still get to the recovery console, your ok. (hold hte x button, plus power. once it turns on let go over power but not x. when a little triangle with a "!" pops up, thats what you want)
     
  7. BoostHungry
    Offline

    BoostHungry New Member

    Joined:
    Apr 6, 2010
    Messages:
    24
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    No my phone is not rooted, and has been working fine with the natural 2.1 update since last Sunday. Everything about the phone, cept for a few simple apps is stock.

    I will try the power with the x button now. Thanks for that!
     
  8. BoostHungry
    Offline

    BoostHungry New Member

    Joined:
    Apr 6, 2010
    Messages:
    24
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    Wait....What "x" button? Just tried the "x" key on the keyboard with no luck, held both x and power then when it powered up let go of power and kept holding x for a good 30 seconds with no luck.

    Motorola Droid btw.
     
  9. hookbill
    Offline

    hookbill Premium Member Premium Member

    Joined:
    Nov 30, 2009
    Messages:
    19,502
    Likes Received:
    7
    Trophy Points:
    168
    Location:
    N.E. Ohio
    Ratings:
    +7
    He was referring to the X on your keyboard.
     
  10. pc747
    Offline

    pc747 DF Administrator Staff Member Rescue Squad

    Joined:
    Dec 23, 2009
    Messages:
    18,293
    Likes Received:
    1,569
    Trophy Points:
    958
    Ratings:
    +1,603

    try this and see if it helps you any. I will be monitoring you thread to provide further assistance:

    http://www.droidforums.net/forum/rescue-squad/36302-troubleshooting-guides.html
     
  11. BoostHungry
    Offline

    BoostHungry New Member

    Joined:
    Apr 6, 2010
    Messages:
    24
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    Well I appreciate the quick responses but I'm unable to enter recovery mode. So guess that means I need to have a tech look at it. I'll bring it to my closest Verizon store tomorrow.

    Thanks,
    - BoostHungry
     
  12. pc747
    Offline

    pc747 DF Administrator Staff Member Rescue Squad

    Joined:
    Dec 23, 2009
    Messages:
    18,293
    Likes Received:
    1,569
    Trophy Points:
    958
    Ratings:
    +1,603
    we got you here
     
  13. pc747
    Offline

    pc747 DF Administrator Staff Member Rescue Squad

    Joined:
    Dec 23, 2009
    Messages:
    18,293
    Likes Received:
    1,569
    Trophy Points:
    958
    Ratings:
    +1,603
    power off your phone. hold x..then power the phone on while still holding x. do nt let the x button go until you get this /!\.
    Once you get there hold the vol up button then camera button. let me know when u get there.
     
  14. pc747
    Offline

    pc747 DF Administrator Staff Member Rescue Squad

    Joined:
    Dec 23, 2009
    Messages:
    18,293
    Likes Received:
    1,569
    Trophy Points:
    958
    Ratings:
    +1,603
    oh i must ask...forgive me for forgetting. did you update to the current system 2.1 software update recently.
     
  15. BoostHungry
    Offline

    BoostHungry New Member

    Joined:
    Apr 6, 2010
    Messages:
    24
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    I tried the holding power and x button. Tried it multiple times sometimes holding "x" for over a minute with no luck.

    And yes I've updated to 2.1 automatically on Easter Sunday. Haven't had an issue with 2.1.
     
Search tags for this page
anroid phone won't get past motorola symbol when turning on.
,
droid razr shows motorala sign wont turn on
,
droid symbol was phone turns on
,
droid won't charge motorola symbol on then off
,

droid x not turning on past motorola symbol

,
i have a strange cymbal on my droid phone won't turn on
,
ma android 4 phone just has the motorola symbol on screen an
,
motorola droid stopped on motorola symbol
,
my phone wont turn on i just get a android symbal
,
when i try to turn on droid it doesn't get past the