Help!!! Phone shuts its self off whenever....

Discussion in 'Droid 2 Tech Issues' started by amberc922, Oct 25, 2010.

  1. amberc922

    amberc922 New Member

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    Ok here I am again. This is starting to get frustrating because I went to the Droid 2 from a Blackberry Tour to get rid of the the problems of battery pulls and it having a mind of it's own. Now I have had this phone since October 3 and it it driving me crazy. Well to the problems......
    Ever since last friday it will ding and in the notification bar it says preparing SD card. What the hell I haven't done anything with the damn thing to make it do that!!!! It has also started restarting its self just when ever. I was typing a text message last night and it just went black and shut off! The last problem I'm having is dropping the signal. Not just the 3G but the entire signal. I'm not using it anywhere different or anywhere I didn't use my BB. When I first got the phone I thought I should put the app killer and anti virus on there. Well the guy at Verizon informed me the anti virus was a virus so I immediatly deleted it. It has been ok up until this past week I'm about to through the damn thing across the room. It is my only phone I don't use a land line so when my signal is completely lost I have nothing. I expected more from this phone being Motorola and all.

    Can any one help me here I hate going into the store because we only have one where I live and it is always at least an hour wait to be helped! Also I don't have my phone rooted. Its straight from the factory plus a few apps.

    Thanks,
    Amber
     
  2. wmnomore

    wmnomore Member

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    Bet you wish you had your BB back. Just kidding.
    This is obviously not the experience you should be having, so we'll start from square one:
    -Remove any apps you have installed. Give us a list of what you have first
    -See if this changes anything
    -If not, perform a factory reset. This is most likely what VZW would do anyways
    -If it still shuts off on its own, go to VZ and exchange it

    Here are factory reset instructions:
    Menu/settings/privacy/factory data reset

    good luck,
    chris
     
  3. amberc922

    amberc922 New Member

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    Are you kidding me? I don't wanna loose everything I've put on it. That really sucks! Let me list them first and maybe you or someone will know it they are faulty.

    Easy money 30day trial
    Color note
    My Pantry
    Calorie Counter
    Score Mobile
    Shop Savvy
    Coupons
    Barcode Scanner
    Sam's Club
    Walgreens
    Bubble burst
    Cube Challenge
    classic bubble
    Bebbled
    Jewels
    Word Search
    Klondike
    Zedge
    The Weather Channel
    Yahoo Messenger
    Tango
    Facebook

    I think thats it all of them are free currently

    Amber
     
  4. spaz33g

    spaz33g Rescue Squad
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    All of the apps look pretty standard to me but I have a question. What was it you said about the verizon guy telling you the anti virus was a virus?

    Sent from my DROID2 using DroidForums App
     
  5. sansavi

    sansavi Member

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    Are you rooted/overclocked?

    sent from my D1 using DroidForums.
     
  6. wmnomore

    wmnomore Member

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    Backup your apps with titanium or mybackup.
    Remove all apps or factory reset and see if it helps.
    If not, go to VZW and let them jag with it for 3 hours.
     
  7. Jim 777

    Jim 777 Silver Member

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    Don't you have to be rooted for titanium BU? He's not rooted.



    Sent from my Droid using DF app
     
  8. wmnomore

    wmnomore Member

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    ^ah, right. use the other one i mentioned then.
     
  9. amberc922

    amberc922 New Member

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    Lol After getting the phone I thought putting anti virus on it would be good seeing as you are open to the web and can do much more on the internet than any BB can. After I put it on there my phone started dropping the signal and restarting itself. So I mentioned I had installed the anti virus app and task killer and he said that the anit virus apps are viruses and that is why my phone was acting up. He aslo said I dont' need task killer because the apps will turn themselves off. So I immediately uninstalled them. Phone worked fine until about a week ago. Since it started acting up I hadn't done anything different that's what confuses me. I know and have been told even by users here that you dont' need the task killer but I'm telling you I have a **** ton of apps running all the time. I never have reinstalled the task killer and I read from google how it couter acts the way android works but there has got to be something. I will try moving the apps to the SD card and do that rebooting thing. But quick question will I loose my contacts and everything? If so I most likely will have Verizon do it or at the worst I get a new phone cause honestly this is ****y. If it wasn't for the speed I would switch back to my bb but now i'm spoiled with the speed.
     
  10. amberc922

    amberc922 New Member

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    Thanks wmnomore for the insight and help. I know if I have questions this is the place to come because with in minutes you guys answer them. I'm ok with using smartphones but understanding how the damn things work sometimes lol. The technical stuff is what blows my mind.
     
  11. spaz33g

    spaz33g Rescue Squad
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    When you do a factory reset your contacts should be all backed up google. That's what I would suggest doing. And I don't know what the vzw guy was talking about anti viruses being viruses, unnecesarry maybe but not viruses.

    Sent from my DROID2 using DroidForums App
     
  12. amberc922

    amberc922 New Member

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    Well I hope you guys are right. I just did the factory reset. I hope it works if I broke it I guess I will be making that little trip to verizon. ugh! Its reseting now. Hopefully it works and I just have to re do my apps this better not be a reaccuring problem becuase that would most def make it worse than BB lol.
    Amber
     
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