Help! Phone is e-mailing spam to all my contacts.

Discussion in 'Android Tech Support' started by Benjamin, Apr 14, 2010.

  1. Benjamin
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    Benjamin New Member

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    :mad:

    So, I woke up this morning and grabbed my Droid off the charger and noticed something unusual immediately. I had more than 100 e-mails when I usually have 2-5. All of the messages in my Inbox were bounced email messages (i.e. mail deliever subsystem notices).

    In short, my phone started e-mailing spam/virus links to everyone in my contacts sometime in the middle of the night. So far I just killed power to the phone to stop the emails, but I really don't know how to isolate the problems. My current plan is to power on and uninstall my apps in reverse order....

    Help?
  2. Backnblack
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    Backnblack Premium Member Premium Member

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    Is this your Gmail account? If so I would log on via PC and change the password...
  3. Benjamin
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    Benjamin New Member

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    Done.

    Great suggestion, thanks. Prevents phone from sending any more while I fix it, but still no closer to the root of the problem....
  4. Backnblack
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    Backnblack Premium Member Premium Member

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    What is the last few apps you installed? Any not from the market?
  5. Benjamin
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    Benjamin New Member

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    I've never installed anything that wasn't from the market.

    Last few downloaded were some simple free games called SFCave, Papi Jump, and PapiPole. They all had full network access (ostensibly for reporting scores on their website)...
  6. GolfProRM
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    GolfProRM New Member

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    Are you sure it's your phone that's sending them? They could just as easily be sent via an automated system that hacked your GMail. Also possible that someone is spoofing your e-mail address in the from box, so it looks like it's coming from a legit address - you then get all the bouncebacks.
  7. Benjamin
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    Benjamin New Member

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    Well, they're definitely coming from my account, since my Sent folder is now full of that evidence. I guess its possible its not the phone, but in the 5 years I've been using Gmail I've never come across this issue. Seems much more likely the phone is involved.
  8. zero7404
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    zero7404 New Member

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    im wondering how a hack could come into existence for the android platform in the first place ....
    its more than likely a breached account. if you continue experiencing the problems after changed password ... then you should notify google immediately.
  9. dro
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    dro New Member

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    Most likely your Gmail account is hacked and not your actual phone. Check the 'details' link for account activity at the bottom of your inbox. You may be able to spot something suspicious there, and it has a lot of useful information under the 'learn more' link as well.
  10. Benjamin
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    Benjamin New Member

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    Well, this would have been excellent this morning but is definitely good to know about. Between my home PC, my Droid, and logging in from several different computer labs on a college campus I had already moved the activity off the bottom of the register.

    The problem was resolved by changing my Google password. Thank you all for the suggestions!
  11. aminaked
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    aminaked New Member

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    This sort of problem might not be your phone's fault. If you login to gmail from a computer that has malware on it then the malware can use your gmail account to send out messages.
  12. superglen99
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    superglen99 New Member

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    Gmail was hacked. Its not your phone.
  13. tiggerxplur
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    tiggerxplur New Member

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    my girlfriend has this problem too but its her hotmail its never done this before she linked it to her phone (htc eris)

    Sent from my Droid using Tapatalk
  14. zero7404
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    zero7404 New Member

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    so gmail is no longer the free email to beat ..... thought that google was on their game ... guess not
  15. nogodiggydie
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    nogodiggydie New Member

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    You definitely sound like your Gmail has been compromised. It happened to me about a year ago. Change your password and also go into settings-forwarding and pop/imap to make sure your mail isn't being forwarded anywhere. I got hacked and they were forwarding my email to another address so they were able to get some of my other passwords. It was a mess for about a week.
  16. smrivera80
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    smrivera80 New Member

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    I've been reading the Google Help Forums, and it seems that this is popping up quite a bit lately, especially from users of Android devices, though the replies from Google contributors seem to want to quickly dispell this. It's definitely not the phone, but something's causing these accounts to be vulnerable to a takeover. Here's a link to one of the threads about the issue, and there are links to more on that page:

    My Gmail account was hacked ! - Gmail Help
  17. DesktopDevin
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    DesktopDevin Member

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    Sounds more like a keylogger has been installed on the droids, but something unusual about the hijacking of the accounts.

    Normally when the account is hacked the person hacking it usually changes the password and alternate email so you have to work a lot harder to regain control of the account.

    This is one of the reasons I will not root my droid and put another rom on it or go out downloading pirated apk's to install , you never really know what you are loading. And when you find out something is wrong ...the damage has been done.
  18. slinky
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    slinky New Member

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    I've changed the password three times from one of my hotmail accounts. I have no idea how this is done but the same group of chinese businesses have sent emails to my contacts on this account. none of my other hotmail accounts had a problem.
  19. smrivera80
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    smrivera80 New Member

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    Slinky, just for the sake of clarification, the three accounts that are being hacked into are the ones linked to your Droid? And the others that are fine are not?

    If that's true, it certainly lends credibility to the fact that the hackers are taking advantage of a vulnerability in the mobile software...and not just with Gmail!
  20. atisho
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    atisho New Member

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    IM+ was sending out spams using my hotmail account. I installed it thru Google Play and was sure it was legitimate. I uninstalled the apps one by one and it took me a few weeks to find out this was the app sending out spams. I once complained about it in twitter and not sure anyone noticed or took any action. And not sure if the latest version is still doing it. Maybe the paid version doesn't do this. There is already ad showing in the app and sending out spams is a little crossing the line. Those spams were also advertisements about viagra or some other prescription drugs. I am sure IM+ is not the only one doing this because my friend's android was doing this and he didn't have IM+.
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