OK, not sure what section to put this in, but here it goes. Here are the basics. Currently on Verizon, 2 phones on the plan (I am the secondary). Primary is a Feature phone, I have a Droid 2 Global. We have been on Verizon since December of last year, so like 7 months. I have been thoroughly disappointed with my phone, too many problems with it. We went into Sprint today to see what they got because a friend told me they will pay your ETF which I found out to be False, and I've had my eye on the EVO 3D. He told us some stuff like you get credited money for porting your phone numbers over to them. So some of my questions are, how much is the ETF for Verizon? I hear $350 -$10 a month for smart phones and like $175-$10 a month for Feature. So if we were to just go to Sprint, have them port the numbers over (that instantly terminates the VZW plan) then we get some bonus for going to Sprint added onto our first bill apparently. Then I was planning on selling our phones to this shop downtown where I live, maybe get like $100-200 for my Droid 2 Global, and maybe around $40 for the feature phone. Put that towards this Sprint switch. Then I would get the EVO 3D for $199 and he was planning on getting this Rumor phone that's supposedly a "Green" phone and doesn't require a $10 data fee or whatever. And he said he would throw in some cases and car charges and other BS. I just want a NEW phone, I didn't want to return my D2G phone to Verizon and explain them all the problems with it just to get a refurbished phone that I don't want. And I can't afford the Droid 3 full retail price (which is what I always wanted). Unless someone can come up with a way for me to complain to them and get a new phone like the D3 or another phone I would like for a discounted price, or even trade my D2G in for something else, anything to get rid of this dang phone without paying full retail. Sorry this whole ordeal was sketch, lol, it's a lot to process, but can anyone help me out with an option here? THANKS!