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Help getting POP3 email

Discussion in 'Android General Discussions' started by rschiller, Dec 10, 2009.

  1. rschiller
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    rschiller New Member

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    I know there is a solution out there, just having trouble figuring it out. My work POP3 email is working with my Droid. However, most emails are being downloaded by Outlook and the Droid never receives them I am not concerned about syncing or having to delete the same emails twice. I just want to get all my emails on the Droid and my desktop. Any thoughts?

    Thanks,
  2. RinTinTigger
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    RinTinTigger Premium Member Premium Member

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    Well,

    its a simple deal. If a mail is downloaded by outlook and you read it, the pop server marks it as read. So the doid is not aknowledging that there is a NEW mail. But at least it should download te read mail anyways.

    Wich mail program are you using? Stock? What settings is the account running on?

    Tigger
  3. rschiller
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    rschiller New Member

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    I am using the stock email. Basically, I usually have my outlook running on my computer, but want to see the emails when I am away from my desk. The Droid is not downloading the email even if they are unread on Outlook. I have the Droid set to check email every 10 minutes.
  4. RinTinTigger
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    RinTinTigger Premium Member Premium Member

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    What provider is it and what settings did you gave the "Incoming Server" and "Outgoing Server" O think this is just a settings issue...was your droid ever getting mails?
  5. rschiller
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    rschiller New Member

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    It is my company email, rhlcusa.com. Incoming rhlcusa.com , port 110, security type none, and never delete from server. Outgoing mail.rhlcusa.com, port 25, security type none. I get some emails, but the majority are not received on Droid. Thank you for your help.
  6. RinTinTigger
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    RinTinTigger Premium Member Premium Member

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    But your Company should be exchange not POP....

    that only SOME mails are received on the droid is making it complicated.

    Please send an email to the account and wait at least 30 Minutes. If the droid received it, then its the outlook problem i described earlier. If not, settings are wrong

    Tigger
  7. rschiller
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    rschiller New Member

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    It is a small company and it is POP, there is no exchange server. I believe the problem is that Outlook is grabbing it before the Droid can. I tried telling the Droid to check more often and Outlook to check less often, but still missing emails. I get all my emails on Outlook, but only a few on Droid. I know the email is not push, but there has to be a work around or an app to accomplish what I am looking for here.
  8. RinTinTigger
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    RinTinTigger Premium Member Premium Member

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    Have you ever tried using K9 as email app? You get it from the market, maybe the mailclient makes the difference here!
  9. rschiller
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    rschiller New Member

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    I will try it. Thanks for the suggestion.
  10. RinTinTigger
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    RinTinTigger Premium Member Premium Member

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    Hope that helps out. last thing i could think of would be to kill the account from the DROID and reset it up again.
  11. rschiller
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    rschiller New Member

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    After using k9 today, it is definitely better. Only bug with it is k9 thinks i have 2 emails every time there is a new notification. So if I have 2 email it says I have 4. Hopefully goes away on its own, but at least I am getting my mail. Thanks again.
  12. JGH
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    JGH New Member

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    Let us know how it works out as you use it...I too have that problem....POP3 for my company, no exchange server and like to see that I have email on phone...I leave my computer on at the office when I'm on the road and I miss a LOT of emails....also, still frustrated with lack of synch oncontacts and tasks...but living with it so far.
  13. RolandGammon
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    RolandGammon New Member

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    pop server issues

    I may be jumping in to this late, but I continue to have problems with Outlook emails coming over to my Droid from a POP server at my small office set up. They eventually find their way to my Droid but it may sometimes take hours for this to happen. The Verizon store tells me a fix is on the way...but when? The only solution that sometime works is to take the battery out of the Droid to urge it to pull in the emails. This is not always a sure thing. When timely receipt is crucial to me, this is a huge problem that frustrates me greatly about a device that I otherwise am quite pleased with.

    Were there any good suggestions for this problem? Thanks.
  14. mjs31
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    mjs31 New Member

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    Last edited: Mar 2, 2010
  15. mjs31
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    mjs31 New Member

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    Definately not a fix, but I just setup my google account to also get my regular pop3 email. Anything that comes to my regular email gets routed to my gmail acount and on to my Droid. I use K-9 so now all my email will just come to it.

    Still love the fact that my work uses Exchange email and Touchdown exists. Just love that app!!!
  16. takeshi
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    takeshi New Member

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    The problem is that "Outlook" doesn't really help at all with troubleshooting. Outlook is a mail client that supports many different types of email accounts. You really need to let us know what type of mail server/account: Exchange? POP? IMAP? Something else? The Droid interacts with your mail server, not your mail client. I suggest starting a new thread since it's really an entirely different issue.

    The thread is pretty old. It did sound like Outlook wasn't leaving mail on the POP server (Droid can pull mail that isn't there) to me but, as you said, hopefully someone else will find this info useful.
    Last edited: Mar 3, 2010
  17. RolandGammon
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    RolandGammon New Member

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    Thanks for the reply. I did set up my business Outlook account to automatically forward all emails to my GMail account which worked flawlessly on the Droid. Problem then was a huge amount of duplicity of sent and received emails in both accounts that were a hassle to manage.

    My Verizon store has a tech who tells me he is very familiar with the problem and he believes 2.1 will provide a remedy.
  18. FunN4Lo
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    FunN4Lo Member

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    I have had several of the issues described here. I use a pop3 Outlook on a laptop as I am always on the road. I switched to K-9 mail which was a light years of improvement over the stock app. My Droid gets the email before my laptop. I have found that even if I do not open the email on my laptop, if the laptop was up and running Outlook, the mail appears on the Droid with notification, and then disappears. (It knows it is on my laptop, I guess?!?!?) If I am on the run (Outlook open, but laptop sleeping) I get all of the emails on Droid so I never miss a thing. When I wake up the laptop, all emails download there. Those with desktops may need to shut down Outlook (? not sure, just a thought?) when you know you will be away?
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