HELP!!! droid razr softbricked, battery is dead what can i do??

Discussion in 'Droid RAZR' started by mgsnat88, Jun 23, 2012.

  1. mgsnat88

    mgsnat88 New Member

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    hi, someone please help. i tried to update with the official image of the ics update but it failed and gave me a soft brick. my battery was dying and while i was getting the tools to restore the battery gave out. all i get now is the moto logo and am able to select the recovery options. with wall charger i get my phone on but as soon as i unplug it shuts off. what can i do??? please if anyone knows.
     
  2. rda990

    rda990 Active Member

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  3. mgsnat88

    mgsnat88 New Member

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    thanks for all the help! I tried your guys advice but i had no luck so i just called verizon and they decided to ship me a new one, no hassle. I did have insurance and extended warranty with them. Next time i'll just be patient lol
     
  4. Johnw

    Johnw Member

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    Isn't there a chance they will deny your warranty and charge you for the replacement? Your not really using your extended warranty since you are not paying the deductible?
     
  5. mgsnat88

    mgsnat88 New Member

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    I dont think so, they've been really good to me for the past 3 years. Also I had called a level 2 tech and also an onsite tech at the local Verizon store and both deemed it defective.
     
  6. Revans310

    Revans310 Member

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    Did you try to reset by holding down both volume +/- & Power waiting for the screen to go dark and then holding the Volume +/- for 5 seconds?
     
  7. mgsnat88

    mgsnat88 New Member

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    I tried that but it didn't work. Just went straight to fast boot
     
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