Help! Droid incredible in boot loop

Discussion in 'HTC Droid Incredible' started by stepp24, Feb 18, 2011.

  1. stepp24
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    stepp24 New Member

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    Hey everyone,
    my mom has a droid incredible. she emails me saying it just keeps rebooting.
    I got the phone from her and can not get it to stop. The phone has never been rooted. After a battery pull it will sit there with the red notification light on. if i try to power it on it goes into the loop.
    any ideas?
  2. comk4ver
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    comk4ver Member

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    She probably tried to do an update on a low battery and it was half way there. Did you try pulling the sd card? Try that... are there any sbf files for your phone? Idk cause I'm a moto droid so I wouldn't know...

    Sent from my Droid using DroidForums App
  3. stepp24
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    stepp24 New Member

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    I pulled SD card same thing. I tried booting while charing. I dont think they have updated the incredible in a while. ill check the sd card and see whats there when I get a chance
  4. CursedArmand
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    CursedArmand New Member

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    Just do a factory restore and be done with it.

    Hopefully she has a Google Acct and has all her contact info sync'd so she can retrieve that info after resetting. This should leave any info on the SD card untouched, so you're safe there.

    Pull battery so the phone will be completely off with no rebooting.
    Hold the "Volume Down" button down and then press power. Once the screen loads you'll see a white screen with print and some options. Choose Factory Reset and just follow the self-explanatory steps.

    Once the process is finished the phone should look like it did when you first bought it. Enter in all your Google Acct info, get it all resync'd, then hop on your PC/Mac/Linux box. Now you can go to the Android Market, log her into her Google Acct, and click the "My Market Account" link at the top. That will give you a list of her most recently installed apps (including purchased apps...you don't have to re-buy them). Once there, start clicking on the Apps you want to reinstall and choose the "Install" option. If it says "INSTALLED" click it anyway to re-install it. If she is logged into her Google Acct on the phone, then her DInc will start downloading the app without her having to do all the searching on the phone itself. Save ya about 2hrs of searching.

    Good luck, li'l homie!
  5. stepp24
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    stepp24 New Member

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    did the factory reset all is good thanks guys
  6. MusicLuvaMEG
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    MusicLuvaMEG New Member

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    DInc's BOOT LOOP of DEATH SUCKS & I'VE HAD IT!!!!!

    doing a factory reset isn't doing jack anything. it's
    just resetting your phone so that you lose everything and have to do everything over that just took a month or more to set up and once again by the time you finish setting this one up it will crap out again just like it did before and then you have to go through the same bs again!!!! i've gone through it 3 times now and i'm done.:icon_cussing: i don't have the time or patience to deal with this every couple months and no matter what i try to do i still seem to end up losing things. maybe if i had someone that knew ANYTHING about these phones they could show me what to do and then i wouldn't lose my stuff and it would be easy but there's nobody around here that knows how to even pick their noses let alone fix phones/computers!!! :r_c:it really sucks and verizon needs to do something for me:icon_ deal: other than trying to give me another one of these POS phones!!!:icon_ nono: cuz i hate it & that's not gonna solve the problem!!!!!:icon_evil:
    Last edited by a moderator: Feb 25, 2011
  7. HookedOnHifonic
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    HookedOnHifonic New Member

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    Why not just get the phone replaced??? Why does it have to be a pos phone :rolleyes:
    Last edited by a moderator: Feb 25, 2011
  8. hookbill
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    hookbill Premium Member Premium Member

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    Because just like so many others before him he can't figure out how to use his Incredible so he registers here to gripe and complain. He has no interest I'n figuring out what's wrong with the phone or more likely why he is making user errors. He just wants to complain.
  9. dfuser312553
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    dfuser312553 New Member

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    +1 but you're supposed to say.....

    Why not just get the phone replaced??? Why does it have to be a pos phone :rolleyes:
  10. HookedOnHifonic
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    HookedOnHifonic New Member

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    +1 Lmao :D
  11. david14807
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    david14807 New Member

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    Hey Verizon cry baby go get yourself an iPhone.
  12. hookbill
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    hookbill Premium Member Premium Member

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    Alright guys, I realize I started it…..Let's back off, my bad.
  13. HookedOnHifonic
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    HookedOnHifonic New Member

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    No shame in backing down I guess. But you have to admit, it was legitimate criticism :)
  14. MusicLuvaMEG
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    MusicLuvaMEG New Member

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    first of all, i'm a girl. i don't know many guys with the name MEG. second....please don't speak for me. you don't even know me. this is the first time i've ever posted on a forum thing cuz i hate them and i hate them for this exact reason. all people do is attack each other and go completely off subject & it's ridiculous! if i wanted to just complain i wouldn't be doing it here. i have better things to do than sit around posting on forums and searching for places to complain. i have a life. that's the prob. i don't want to keep wasting time that i need for other things so that i can set up my phone over and over and over when i shouldn't have to.

    i'm here to try to find a solution and all i'm finding are more people with the same problems as me. so i know it's not just me. there are obviously a lot of bugs with this phone and almost all of them are crap. yea, their may be a small few that actually work right. i don't know. if their are then those people are extremely lucky. i'm on my third phone that has broken for no reason and i don't have time to keep starting over just so the same thing can happen again a few months later. plus if you're so smart then why don't you give me a solution that actually works??? don't just say get a new phone/factory reset cuz that does nothing to help me. it seems to me that you're the one that's here to complain cuz all you did was complain about me and try to act superior to me. you didn't offer any advice or any comments that had to do with the phone at all. as soon as i find a solution or some help i'll never be on here again cuz i have better things to do. i'm only commenting now cuz i'm still lookin for a solution & i don't appreciate being attacked or having someone that doesn't know me and thinks i'm a guy speak for me. i've spent too much time already writing this and that's time i'll never get back. i would appreciate it if u offered ur help and not ur snarky comments. thanks. :sad:
  15. MusicLuvaMEG
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    MusicLuvaMEG New Member

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    oh and sorry. i wasn't saying that the people on here didn't have a clue and couldn't help me. i was referring verizon and htc and my stores/people around where i live. i wasn't insulting anyone on here. i've just had it with verizon not ever knowing how to fix anything or help me out. if anyone on here can help me i'd greatly appreciate it. right before it died it went all crazy and everything started force closing and then i turned it off. pulled battery. restarted and same thing. so i turned it off again and now it's stuck in a boot loop. this has happened to me several times. this isn't the first phone. basically the same thing happened last time. i also had almost every other bug that people are complaining about too. so if anyone knows any way to help other than doing a factory reset that would be so great. please let me know if you can help. thanks! & sorry if you thought i was attacking the people on here. i def wasn't. i'm just beyond frustrated that this keeps happenning and the companies that made it and sold it to me don't care.
  16. MusicLuvaMEG
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    MusicLuvaMEG New Member

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    omg. why does getting upset about something that is super frustrating make me a cry baby?? i guess you never get upset about anything.... and believe me i wish i could get an iphone. i'm sure they have a few issues too, but nothing like i've experienced with the incredible according to everyone i know who has one and that's almost everyone lol
  17. MusicLuvaMEG
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    MusicLuvaMEG New Member

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    ok...why wouldn't you want to back down? there's no reason to say anything bad to me. also, how was it criticism??? or legitimate in any way?? you started saying i was only here to complain and that i didn't want a solution when finding a solution is the only reason i'm here. so it wasn't legitimate right?? it was completely wrong lol so anyway, i'd like to stop this back and forth crap so do you have any solution other than a factory reset or what???? lol cuz i'd really like to find one so i can use it and get on with things.
  18. mountainbikermark
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    mountainbikermark DF Super Moderator Staff Member Premium Member

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    If it's a repeating problem it could be either a bad battery or a rogue app.
    Try taking your battery out and check for ANY swelling. If there is none get a pencil eraser and clean the battery terminals.
    If that doesn't solve it I'd start looking at apps. Yes a clean fast way is a factory reset but once you put them back on it's like reinstalling the virus that killed your desktop.
    Make sure if you have a task killer it's set to manual.
    Hope that helps
    There is a sister site to this one that is much less argumentative.
    android.net or incredibleforum.com (Inc specific forum)

    Support Our Troops!!
    This post was Tapatalk approved.
  19. CursedArmand
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    CursedArmand New Member

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    I'll bite on this one. I've read this post from the OP to this last quote, and I still don't see an actual question, MEG. It seems like you're doing an bass-awkward way of asking for help (by *possibly* unintentionally insulting all of us on this bb), but I still don't see the actual problem you're having other than FC's.
    Force Closes are (usually) either an issue with the application you are trying to use, an interaction with that application from another app, or a conflict created by something the owner did. Without physically having the phone in hand, a factory reset almost always solves the problem.

    When you buy an Android phone you're buying a new computer with a foreign operating system. If you don't know what you are doing and aren't willing to do the research then you should probably stick to Blackberry. There are 2 types of VZ store employees. Those who know nothing about the phones other than what the company tells them (which is obviously very little because you'd have to know every little thing about every little non-smart phone, too), or they know EVERYTHING about them like WE do here. The 2nd type just can't explain to the customer how to fix it because it will violate VZ policy, software EULs or just expose the gaping problems with VZ bloatware all together (thus risking their jobs). That's why they tell customers to GOOGLE their problem and they usually end up right here. I had an LG Chocolate that I wanted to make my personally mp3's into ringtones. The rep said to use Vcast or I could just hop on my computer and search the internet for an answer which he strongly suggest there was an easy solution.

    Also, if you are having major issues with FC's I recommend not downloading every free app that looks cool. They are usually just a side project someone decided to try out and has no practical use and will probably get abandoned. Search for "Best Android Apps" lists and you will see which ones make multiple lists. Those are the legit apps to get.

    CursedArmand

    p.s. for someone who doesn't like bb's you sure use a lot of emoticons and crap. I hope this thread dies quietly. It's exhausting to look at.
  20. MusicLuvaMEG
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    MusicLuvaMEG New Member

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    thank you. finally someone tried to help. lol the battery still looks brand new. i can't even turn the phone on right now. it's not turning on then restarting, it's going to the droid eye screen when it's booting up and then stopping and starting over. it will just keep doing this and keep going and going unless i pull the battery. like i said this is the third phone and each time i installed diff apps. so i dunno if it's an app or not and i always read all comments before i download apps for this exact reason. if the app doesn't have tons of comments that are all positive then i won't download it so i dunno.... :/ oh and this time around i never downloaded a task killer cuz the first time i felt like that might have been part of the prob and it didn't really work with froyo anyway. also my battery lasted longer when i didnt have a task killer then when i did. so i figured i'd just go without it. even if you can't help me fix this problem do you know of anyway of totally backing up ur system?? like, for example, could i save EVERYTHING so that if this happened again i could factory reset and click on something that would restore everything to the way i had it??? like with all my scenes, settings, text dictionary, apps that are on the phone, etc??? cuz as i was reading these things i thought i saw someone say something like that somewhere.... do you know anything about that?
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