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Help! droid 2, broken screen, can i factory reset?

Discussion in 'Android Forum' started by Shayla_Marie, Jun 24, 2011.

  1. Shayla_Marie
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    Shayla_Marie New Member

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    Hi,
    i have received a replacement droid 2 from Asurion, but i want to know if there is a way to factory reset my broken phone before i have to send it to the insurance company. The screen is completely broken and black except for a few colorful lines randomly. The touch does still work, however. i can unlock my screen, i just cant see anything..
  2. Shayla_Marie
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    Shayla_Marie New Member

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    37 views already and NOBODY can answer my question???
    :cus: i need an iPhone!
  3. Graymayre
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    Graymayre New Member

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    Sbf flash. But it doesn't matter anyway, they don't check before they flash it themselves if it isn't already available to see. For a broken screen they will analyze the hardware, fix the issue, and flash it to send back out. Just send it in.

    Sent from my DROID2 GLOBAL using DroidForums
  4. wildbill86
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    wildbill86 New Member

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    If you boot up into recovery by holding x, or bootloader by holding up on the keyboard, does the screen work?

    Sent from my rooted D2G
  5. Shayla_Marie
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    Shayla_Marie New Member

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    you cant see anything on the screen at all, however i can swipe to unlock it and feel the vibration of it unlocking the screen.

    thank you graymayre, thats all i needed to know. this phone has all my personal information, that is why i was weary of sending it out like this..
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