[Help] Dead Screen

Discussion in 'Android Tech Support' started by Joomla12, Jan 1, 2011.

  1. Joomla12
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    Joomla12 New Member

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    Earlier tonight, my phone fell and hit the floor and the battery flew out. After I put the battery back in, I tried turning it back on but the screen never came on. Thing is, when I put my thumb where the unlock slider is, the phone vibrates. I can also answer calls. I recently updated to Cyanogenmod 6.1.2 too so I have no idea if this contributes to it or not. Any help is appreciated. This is a bit of an urgent matter and I'd really not like to have to buy a new phone.
  2. furbearingmammal
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    furbearingmammal DF Super Moderator

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    You have a blown digitizer. You can replace it yourself (expensive/tricky), pay a mall kiosk guy to replace it if you can find out (expensive), or you can file a claim with Asurion as rooting the phone voided your warranty and your one-year hardware failure warranty with Motorola just ended anyway. If you don't have insurance you're stuck buying a new phone if the first two options aren't possible. Sorry, mate. :(
  3. Joomla12
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    Joomla12 New Member

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    Well that's rather disappointing. Thanks for the speedy reply though. I guess I'll be heading to the Verizon store tomorrow.
  4. furbearingmammal
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    furbearingmammal DF Super Moderator

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    If you have an old phone you can activate that and maybe hold off for a few days -- CES is right around the corner and new phones will be hitting VERY soon.
  5. Joomla12
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    Joomla12 New Member

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    I don't. :/

    I'm rather content with the Droid though. It's served me well over the one year I've had it.
  6. furbearingmammal
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    furbearingmammal DF Super Moderator

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    It is an awesome phone, even stock. :)

    You might be able to pick up a cheap Ally or something second-hand from someone who upgraded to the X or D2. eBay might be your friend. Craigslist has had some, ah, unscrupulous persons selling phones with bad ESNs, so I don't recommend you use it.