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help black screen on incredible 2

Discussion in 'HTC Droid Incredible 2' started by tracyp, Jan 18, 2012.

  1. tracyp
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    tracyp New Member

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    hey guys any info on warranty issues? I bought my son the incred 2 for christmas in nashville at a walmart, sent it by usps with insurance to him in GA, the phone screen has gone black in the past two days and walamrt only issues only a 15 day return and its been just that 15 days, so he is going to send it for the manu warranty and suggestions. Hes 18 and probably knows everything but if I can help him I will:D
  2. enlightened
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    enlightened Super Moderator

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    Don't double post. I have deleted the other thread you started since this title is more descriptive.
  3. PappaFloyd
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    PappaFloyd New Member

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    That's a bummer. I'm sure it's to late to file a freight claim with the USPS this long after delivery but that's another option to try. Since you said you put freight insurance on it, manufacturer might send a referbished one, that's not totally a bad thing I guess, I just like to put all my own dings and scratches in my new phones! ;)

    Sent from my DROIDX using DroidForums
  4. nikecar
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    nikecar New Member

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    Take it to Verizon. If you got in within the year, which you said you got it in December, then VZW will fix or replace.

    Sent from someplace, and with something that you need not worry about.
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