Any help would be appreciated!
I've had a Droid 2 Global for about 3 weeks now and everything has been great. But yesterday I had a major issue on 3 separate occasions.
When the phone is on but in standby (or whatever you call it when it's just a black screen waiting to be active), I get a phone call. Usually, I would then see my contact who is calling and have answer or ignore options in green and red.
Instead, yesterday, I could hear the ringing but nothing appeared on screen. I pressed the power button to see my unlock screen, had to do the finger swyping password, and when the phone was unlocked it was nothing but a black screen, still ringing. I was not able to answer.
This happened again about an hour later, blank/black screen, ringing sound, and also the blue indicator light at the top right corner. That light stayed on even after the missed call. And I had to hold the power button to restart the phone after these events.
Then last night, I was typing a text message when the phone started ringing. But I didn't have an option to answer. I hit the home button to exit my text message but rather than showing the home screen, it was a black screen with just the header bar at the top. No way to answer.
Any idea what's going on? I've also had incoming calls that I had no problem answering yesterday and today, but 3 random times really frustrated me.
The only change I can think of is 2 days ago I received a notification that a software update was ready to install, and I allowed it.
So now it's system version.2.4.330.A956.Verizon.en.US running Android 2.2.
Thanks!
I've had a Droid 2 Global for about 3 weeks now and everything has been great. But yesterday I had a major issue on 3 separate occasions.
When the phone is on but in standby (or whatever you call it when it's just a black screen waiting to be active), I get a phone call. Usually, I would then see my contact who is calling and have answer or ignore options in green and red.
Instead, yesterday, I could hear the ringing but nothing appeared on screen. I pressed the power button to see my unlock screen, had to do the finger swyping password, and when the phone was unlocked it was nothing but a black screen, still ringing. I was not able to answer.
This happened again about an hour later, blank/black screen, ringing sound, and also the blue indicator light at the top right corner. That light stayed on even after the missed call. And I had to hold the power button to restart the phone after these events.
Then last night, I was typing a text message when the phone started ringing. But I didn't have an option to answer. I hit the home button to exit my text message but rather than showing the home screen, it was a black screen with just the header bar at the top. No way to answer.
Any idea what's going on? I've also had incoming calls that I had no problem answering yesterday and today, but 3 random times really frustrated me.
The only change I can think of is 2 days ago I received a notification that a software update was ready to install, and I allowed it.
So now it's system version.2.4.330.A956.Verizon.en.US running Android 2.2.
Thanks!