I have concerns on my rezound. I've actually been though 2 rezounds now and going to get my current one replaced for a new one....I think. Since I'm still within the worrry free (on my last few days) I may opt out of the Rezound due to durability. I have the extended battery from Verizon, and the hard shell case, and screen protectors. On my 1st rezound, it dropped 3 times, only one of them was a harder drop. Every time the phone dropped it needed rebooted, or rebooted on its own. Every time, the hard shell case came off. On 2 of the drops the back came off. I had the og driod for over 2 years and never had this problem. On my 2nd (current) rezound, it took a harder drop yesterday, and now the bottom area of the screen does not work. Verizon has to wait for them to recieve my orginal one before they can exchange this one. :-( Please if you have the rezound and have dropped it, please tell me your expereince. Do you have the external battery? Do you have the hard shell vzw case? Did the hard shell case come off? Did the back of the phone come off? Did the have have any problems after the drop? Thanks.