I had one or two questions at first about videos. Only time my battery has been out is because I was putting a fully charged one. I did get a new door because it "felt" loose but never came off so actually the original is back on there. I have had it pretty much since launch (think I got it that Sunday) My battery lasts all day easy. Call quality is fantastic. I have recommended it to several friends and theirs been good too I just keep coming here and reading horror story after horror story. Are me and my friends just lucky?