look at my last post. http://www.droidforums.net/forum/dr...rything-force-closing-urgent.html#post1084779 What is the best way to get it to brand new out of box condition. Reminder: I probably have few apps on the sd, and I have an update.zip on the root I just dont remember what version it is. also, what does that button above the battery do? I think it is a reset but i don't know exactly.