See my post about losing photos off my phone. Went to local corporate Verizon. Usually they treat you like you are someone out to steal from them or "grace you with their presence". I told the lady the problem I was having and while she couldn't fix the problem nor know why it happened, we both decided I needed an SD card on which to store the photos I take. Yeah I knew that already but just didn't get around to it and never thought for a second the phone would mysteriously lose my camera pics. Walked out with a package box including SD card, computer adapter SD card, car charger with optional USB charging port, and a phone cover that no one would ever use ( ). All for $19.95. Original price was around $49. I bought two, since my kid has the same phone. Let's just hope the pics stick around now.