Got the phone at 11AM, scratched screen by 4PM. (no longer)Dissapointed Just like the title says, within 5 hours of owning this phone I have a large scratch on the screen. I have yet to bring it back to best buy as I am still at work, but hopefully they will sort me out with a replacement. I absolutely LOVE the phone otherwise, but from what I've seen these screens are quite fragile. It was in its own pocket most of the day for crying out loud! If BB replaces it the first thing I'm doing is buying a screen protector.