OK, so I have the old original Moto X, and only today did Verizon make the update available. Took a long time to download, as expected, it is the whole OS after all, and all or most of the apps needed to update too. So much activity was going on all at once after the update was applied that the phone was v-e-r-y s-l-o-w no matter what you tried to do. And many of my apps would freeze during updates. But by patiently rebooting, manually updating the freezy apps one at a time, it all finished and now I like it very much. Just making this post to offer a little encouragement to all who may be experiencing the same problems. And now of course, since Marshmallow is around the corner, I wonder when Google + Verizon will have that ready for the Moto X (original) ?!?!