Got a problem.

Discussion in 'Android General Discussions' started by SCDroid, Dec 20, 2010.

  1. SCDroid

    SCDroid Member

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    Let my girlfriend use my droid1 as her phone bc her blackberry messed up. She dropped it and now the screen doesn't light up. It still works (recieves texts, calls) but the screen is blank. (figures she would mess it up in 2 days after i dropped it a thousand times since nov 09) What should i do? She doesn't have insurance (i do) and she needs her phone for work and is gonna switch it to another phone tonight. I need to switch my account back to my D1 without the screen? and then let verizon exchange it or file an insurance claim?

    Also its rooted and running ultimate droid. Will that be a problem if i turn it in?

    TIA
     
    #1 SCDroid, Dec 20, 2010
    Last edited: Dec 20, 2010
  2. UrbanBounca

    UrbanBounca Rescue Squad
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    No, that's insurance fraud. You need to purchase another phone.
     
  3. SCDroid

    SCDroid Member

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    Even if its really my phone?? I'm not trying to screw anyone, i just need my broke phone to work!
     
  4. cb7junkie

    cb7junkie Member

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    I actually recommend that you do that. They will never be able to prove insurance fraud. Nor will they even ask. I have done this. Saves you a butt load of $. And in the future, I suggest an otter box. You can get one off eBay for cheap.
    Good luck


    Sent from my ADR6300 using DroidForums App
     
  5. UrbanBounca

    UrbanBounca Rescue Squad
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    [Mod edit]

    To the OP, insurance is on a particular phone, not line. So, if you change phones, insurance may be removed completely.
     
    #5 UrbanBounca, Dec 20, 2010
    Last edited by a moderator: Dec 20, 2010
  6. dfuser312553

    dfuser312553 Silver Member

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    #6 dfuser312553, Dec 20, 2010
    Last edited by a moderator: Dec 20, 2010
  7. huskerkate

    huskerkate Premium Member
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    You both need to calm down. Respect is rule no. 1 on the forum, and neither one of you are following it. If it doesn't stop, infractions will be issued and Holiday break will come early.

    As for the issue, I believe the insurance follows the phone. It broke, and that's what insurance is for. There may be something in your insurance contract about requiring the phone to be active on your line, so I would double check that.

    The fact that its rooted would be relevant if you were making a warranty claim against VZW, but that's not what you're doing.
     
  8. SCDroid

    SCDroid Member

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    thanks husker. Like i said i'm not trying to screw VZW over but i do need my phone fixed. I'm gonna try a nandroid backup but i'm pretty sure its a hardware issue.
     
  9. dfuser312553

    dfuser312553 Silver Member

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    @scdroid: when my phone got wet I dried it out & my screen was dead as well. I sbf-ed back to 2.0.1 & then sent it back. Everything worked out except my refurb was a little wonky so I had to send it back as well.

    @huskerkate: I'm confused; if what doesn't stop?. I'll PM you.
     
  10. SCDroid

    SCDroid Member

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    how can i sbf it back without seeing the screen?
     
  11. Dark Lazer

    Dark Lazer Active Member

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    I forgot how I did it, but there's a way to connect your phone to your PC and take a screenshot. You can still see your screen on the computer this way, just keep refreshing the image on the PC and it'll show you what image is on your phone.
     
  12. dfuser312553

    dfuser312553 Silver Member

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    I just booted it into the dev mode or whatever it's called. Droid 1 just held up & X when powering on then flashed the 2.0.1 sbf