Google Responds To Display Dismay Will Provide Updates To Fix Consumer Concerns

Discussion in 'Android News' started by DroidModderX, Oct 27, 2017.

Tags:
  1. DroidModderX

    DroidModderX Super Moderator
    Staff Member Premium Member

    Joined:
    Oct 6, 2011
    Messages:
    5,788
    Likes Received:
    2,135
    Trophy Points:
    478
    Ratings:
    +2,254
    [​IMG] ​

    This past week has seemed to be pretty deathly for the Pixel 2 XL. Just about every tech media outlet has reported various deal breaking problems with the device's display. This lead to Google launching a full fledged investigation to see if there was anything that actually needed fixing. Google says that after their investigation they are very confident the Pixel 2 gives consumers an exceptional smartphone experience.

    In an effort to ease everyone's mind they will be extending the manufacturers warranty to 2 years on both the Pixel 2 and Pixel 2 XL. Google says they intentionally designed the Pixel 2 XL to have a more natural and accurate rendition of colors to take full advantage of the POLED display. After feedback from the majority on colors Google will be releasing an update to allow users to make colors more vibrant. The update should arrive after a few weeks.

    In response to the burn in issue Google says they began testing for burn in the day they received the first complaint on October 22nd. Their findings suggest that Pixel 2 XL differential aging is comparable to other premium smart phones on the market. They will be enhancing the navigation bar to include dimming so that it isn't static, and will ask developers to be sure the nav bar is white when possible to reduce chances of burn in. Google says that regardless they use software to safeguard the user experience and maximize the life of the OLED display.

    So it looks like officially we will be getting an update for colors and they will be making changes to hopefully avoid permanent burn in on displays. This will be paired with an extended 2 year warranty. Is this enough to ease your mind, or is the Pixel 2 XL still a no go?

    Google
     

    Attached Files:

    #1 DroidModderX, Oct 27, 2017
  2. hammerhead13

    hammerhead13 Gold Member

    Joined:
    Jan 25, 2010
    Messages:
    1,360
    Likes Received:
    583
    Trophy Points:
    268
    Location:
    Florida
    Ratings:
    +673
    Current Phone Model:
    Samsung Galaxy Note9 (512GB)
    im not getting any Burnin on my Note8 and the Screen is Vibrant and Beautiful. Sounds like some Legal Mumbo Jumbo Answer.
     
    #2 hammerhead13, Oct 27, 2017
  3. johnomaz

    johnomaz Silver Member

    Joined:
    Jul 12, 2010
    Messages:
    3,187
    Likes Received:
    637
    Trophy Points:
    178
    Location:
    Central Valley, California
    Ratings:
    +775
    Current Phone Model:
    Google Pixel 2XL
    I think what they are saying is that any screen burn in is a fluke. Sure time will tell but it was meant that their displays are on par with other displays, not other displays are bad.

    As for the vibrant colors, I'm loving the true color of the Pixel 2XL. I'm used to it from my monitor thats calibrated for photography. Once you get use to it, vibrant looks so fake.
     
    #3 johnomaz, Oct 27, 2017
  4. me just sayin

    me just sayin Diamond Member

    Joined:
    Jun 7, 2017
    Messages:
    5,054
    Likes Received:
    4,486
    Trophy Points:
    1,778
    Location:
    35.7051° N, 89.9695° W
    Ratings:
    +4,624
    Current Phone Model:
    Note 8
    as far as I know it is just the new pixels that is having that problem.
     
    #4 me just sayin, Oct 27, 2017
  5. pc747

    pc747 Regular Member
    Rescue Squad

    Joined:
    Dec 23, 2009
    Messages:
    25,571
    Likes Received:
    6,644
    Trophy Points:
    1,123
    Ratings:
    +7,265
    time to cancel the pixel protect
     
    #5 pc747, Oct 27, 2017
  6. djsiva

    djsiva Active Member

    Joined:
    Aug 21, 2010
    Messages:
    378
    Likes Received:
    55
    Trophy Points:
    28
    Location:
    Jacksonville, FL
    Ratings:
    +55
    I'm going to keep mine just for the broken screen repair. :)
     
    #6 djsiva, Oct 27, 2017
  7. pc747

    pc747 Regular Member
    Rescue Squad

    Joined:
    Dec 23, 2009
    Messages:
    25,571
    Likes Received:
    6,644
    Trophy Points:
    1,123
    Ratings:
    +7,265
    Pixel protect is $129 + you will pay a$99 deductible.

    So I'm going to pay Google $228 just in case i break my phone screen. And Google is going to send it off to a similar company who will also not guarantee waterproofing afterwards. I would rather just get a case and screen protector.[​IMG]

    Sent from my Nexus 6P using Tapatalk
     
    #7 pc747, Oct 27, 2017
  8. djsiva

    djsiva Active Member

    Joined:
    Aug 21, 2010
    Messages:
    378
    Likes Received:
    55
    Trophy Points:
    28
    Location:
    Jacksonville, FL
    Ratings:
    +55

    Break it twice and it's cheaper. $327 < $439.80. Also, I'm going to assume it's still waterproof unless Google explicitly states that is isn't as part of the repair. So, then I will be able to get it replaced under warranty if it gets damaged due to water post-screen repair. All of this is still hypothetical as I hope I don't end up cracking a screen. :)
     
    #8 djsiva, Oct 27, 2017
    • Like Like x 1
  9. pc747

    pc747 Regular Member
    Rescue Squad

    Joined:
    Dec 23, 2009
    Messages:
    25,571
    Likes Received:
    6,644
    Trophy Points:
    1,123
    Ratings:
    +7,265
    True

    This was my concern. I read they use ubreakifix

    [​IMG]

    Sent from my Nexus 6P using Tapatalk
     
    #9 pc747, Oct 27, 2017
  10. RyanPm40

    RyanPm40 Senior Member

    Joined:
    May 3, 2010
    Messages:
    933
    Likes Received:
    111
    Trophy Points:
    58
    Ratings:
    +151
    Lol and having an extended warranty helps bad OLED, how? V30 had a 2 year warranty from the beginning, same LG OLED panel, no fix.
     
    #10 RyanPm40, Nov 2, 2017
    Last edited: Nov 3, 2017
  11. me just sayin

    me just sayin Diamond Member

    Joined:
    Jun 7, 2017
    Messages:
    5,054
    Likes Received:
    4,486
    Trophy Points:
    1,778
    Location:
    35.7051° N, 89.9695° W
    Ratings:
    +4,624
    Current Phone Model:
    Note 8
    #11 me just sayin, Nov 3, 2017
(You must log in or sign up to post here.)

Latest Threads

 
Title Start Date
Replies Views
Last Message
  1. gamecax

    Solved [GAME] Freeloading Family

    gamecax, Aug 21, 2019 at 8:55 AM
    Replies:
    0
    Views:
    1
    gamecax
    Aug 21, 2019 at 8:55 AM
  2. bkdodger

    What cases and accessories are you guys picking up?

    bkdodger, Aug 13, 2019
    Replies:
    10
    Views:
    1,561
    bkdodger
    Aug 21, 2019 at 8:07 AM
  3. bkdodger
    Sticky

    Samsung S10 Plus Cases

    bkdodger, Aug 17, 2019 at 8:22 AM
    Replies:
    3
    Views:
    1,493
    bkdodger
    Aug 21, 2019 at 7:59 AM
  4. liftedplane

    strange notification sound when ringing

    liftedplane, Aug 20, 2019 at 1:16 PM
    Replies:
    7
    Views:
    525
    Sajo
    Aug 21, 2019 at 7:23 AM
  5. Sajo

    The First Thing That Comes To Mind (Game)

    Sajo, Jun 3, 2019
    Replies:
    648
    Views:
    64,769
    kmf1
    Aug 21, 2019 at 6:41 AM
  6. Sajo

    Start a word with the third letter (game)

    Sajo, May 28, 2019
    Replies:
    797
    Views:
    70,294
    kmf1
    Aug 21, 2019 at 6:40 AM
  7. Sajo

    Last Post Wins Version 3

    Sajo, Aug 24, 2017
    Replies:
    8,786
    Views:
    413,813
    kmf1
    Aug 21, 2019 at 6:39 AM
  8. LoudRam

    Foldable Mid-range Motorola Razr for $1500?

    LoudRam, Aug 20, 2019 at 2:07 PM
    Replies:
    2
    Views:
    502
    bkdodger
    Aug 21, 2019 at 5:11 AM
Loading...
Search tags for this page

azs

,
news