Google Play store won't install apps?

Discussion in 'Motorola Droid MAXX' started by xxnonamexx, May 28, 2014.

  1. xxnonamexx

    xxnonamexx Member

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    I am trying to install apps from Google Play through my phone as well as through the website online and it says installing but its not in my apps. What could be wrong? I deleted a bunch of apps I ahve plenty of room for more. thanks I also rebooted the phone.
     
  2. MattCHowell

    MattCHowell Member

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    Try clearing your data for the play store

    Sent from my Unlocked Droid MaXX using Tapatalk
     
  3. Einsteindks

    Einsteindks Member

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    Yeah, clear data, cache, restart, the usual trio.

    fat-fingered and Maxx-ed out.
     
  4. Jeffrey

    Jeffrey Premium Member
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    In the past, I have had times when it took the PS hours to download my apps. It seemed to get resolved and I haven't had the issue in months. It's most likely a PS issue.
     
  5. CJM

    CJM Super Moderator
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    When you go online to the Play Store to download, does it show your device or an unknown device?

    Tapped from a Moto X
     
  6. 94lt1

    94lt1 Super Moderator
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    Try clearing the cache and data on Google play services.. And on Google play store.. Force stop both apps and reboot your device.. You should be good to go..
     
  7. jspradling7

    jspradling7 Active Member

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    Turn off wifi

    Sent from my VS980 4G using Tapatalk
     
  8. doogald

    doogald Active Member

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    FWIW, clearing data on the Play Store app will clear cache as well. Whenever this happens to me (not all that often), that's the first thing that I do, and then restart the Play Store app. It will ask you to accept terms again, and then it always fixes for me. You don't have to restart the phone after if you do just that step. That's what I would try first.
     
  9. Panther101

    Panther101 New Member

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    How do u clear data?
     
  10. Sajo

    Sajo Diamond Member

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    Go to Settings > Apps > Scroll over to All Apps > Scroll through the list and tap the app you want > Then the Clear Data button. It will do just what it says....clear data from that app....all settings, passwords, data, etc. You will have to log back in and setup that app again.

    Sent from my XT1254 using Tapatalk
     
    • Agree Agree x 1
  11. Panther101

    Panther101 New Member

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    Thank you, it worked!
     
  12. bubbanbrenda

    bubbanbrenda Member

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    The day before yesterday I couldn't so much as look at/search anything beyond the home screen of the store, yesterday I could look around but couldn't open/download anything. So far today everything back to normal.

    Sent from my XT1080 using Tapatalk
     
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