Google Play Music not detecting my mp3 files?

Discussion in 'Droid 4 Tech Support' started by AKDroid, Oct 14, 2012.

  1. AKDroid
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    AKDroid New Member

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    I manually dragged my mp3 files the SD card of my phone, but Google Play Music doesn't detect anything. I can't find a way to play the music, any help?
  2. rjeatkrconley
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    rjeatkrconley New Member

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    Have you reset the phone?
  3. AKDroid
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    AKDroid New Member

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    Yep.
  4. rjeatkrconley
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    rjeatkrconley New Member

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    What folder did you put the music in?
  5. AKDroid
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    AKDroid New Member

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    I just put in SD/MUSIC. Didn't really put much thought where to put it, thought it wouldn't matter. Is there a specific folder where I should put it in?
  6. rjeatkrconley
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    rjeatkrconley New Member

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    It might not matter, but I had the same problem at one time but I can't remember what I did to fix it. I think it had something to do with the folder. I think it was too far into the file structure. Needs to be closer to the root directory. All my music is on my amazon mp3 folder.
  7. AKDroid
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    AKDroid New Member

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    The file is located right after you press "SD CARD". hmm
  8. rjeatkrconley
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    rjeatkrconley New Member

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    Did you get it figure out? If so please tell what you did so if anyone else has this problem, we can direct them here for a possible solution. Thanks.
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