Google contacts sync error

Discussion in 'HTC One (M8)' started by Ikemefuna Ifeanyi, Nov 8, 2014.

  1. Ikemefuna Ifeanyi

    Ikemefuna Ifeanyi New Member

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    Please help.
    I just upgraded from a Sony Xperia and my Google contacts is not listed under accounts to sync under people's contacts however everything from Yahoo - LinkedIn is on the list. How do I bring my contacts from Google
     
  2. cr6

    cr6 Super Moderator
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    Welcome to the forum!
    It's not listed under accounts, its listed under contacts. Either open up your contacts app from your app drawer or open up contacts through your dialer. Then go into settings and then import/export. You'll see import from Google there.

    S5 tap'n
     
  3. Ikemefuna Ifeanyi

    Ikemefuna Ifeanyi New Member

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    Thanks but my app drawer has got an app called people rather than contacts.
    From people's settings, I can see import/export but there is no Google in
    the list to import from. I can only see Sim card, phone contact, SD card
    and phone storage.
    The phone also picks contacts from Yahoo, Twitter, LinkedIn, BBM, What's
    App but it can't find Google.
    What could be the problem here?
     
  4. Sajo

    Sajo Diamond Member

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    When you open People and tap menu, what's listed under Contacts To Display? Do you see your Google account there?

    Sent from my XT1080 using Tapatalk
     
  5. Ikemefuna Ifeanyi

    Ikemefuna Ifeanyi New Member

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    No, Google is not the listed there. How do I get it to appear
     
  6. Sajo

    Sajo Diamond Member

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    Are you signed into Google Services on your phone? When you activated the phone and it asked for your G Mail account, did you enter the one the Contacts are associated with?

    Sent from my XT1080 using Tapatalk
     
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  7. Ikemefuna Ifeanyi

    Ikemefuna Ifeanyi New Member

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    Yes it did ask ask for a gmail account, I have just one gmail account so I activated it on the phone. I have used the Play store to download app and my gmail syncs. The only problem is that my contacts are invinsible and do not sync.
     
  8. Ikemefuna Ifeanyi

    Ikemefuna Ifeanyi New Member

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    I export my contacts from the one phone using Astro file manager so the contacts are not on the M8. The problem not is that new contacts can not be saved in my Google contacts since sync with contacts does not work.
    How do I fix that?
     
  9. Sajo

    Sajo Diamond Member

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    Do you have a PC to log into? If so log into your G Mail account and select Contacts. Are they visible there? It sounds like you may not have any contacts in your Google account? If not, there is an Import option on the Contacts page on-line and if you have them saved to a file you should be able to Import them. Maybe then they will sync with your phone.

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  10. Ikemefuna Ifeanyi

    Ikemefuna Ifeanyi New Member

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    Yeah, my contacts are in my Google account on my laptop
     
  11. Sajo

    Sajo Diamond Member

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    That's baffling then....if you can see them there...they should automatically sync to the People app on the phone with the same Google account. I am stumped!

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  12. Sajo

    Sajo Diamond Member

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    The only other thing I can think of is clearing the app data and trying again. Go to Settings > Apps or Manage Apps > All apps (if that's an option) > Open Contacts (or People... Its named Contacts on my list) and then select Clear Data. Do the same for Contact Storage of that is there too. Then reboot the phone. After that open People and see if your Google account is listed under Contacts To Display / sync.

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