Google app keeps shutting down

Discussion in 'Samsung Galaxy S6, S6 Edge and S6 Edge Plus' started by revolution5150, Apr 10, 2015.

  1. revolution5150

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    Ok I have my s6 edge for all of about an hour and have an issue.
    My gmail can receive email no problem.
    When I go to hit the email to open it, it crashes.
    I shut the phone off and restarted still same issue.
    It says unfortunately gmail has shut down. I hit report and it says unfortunately market feedback agent has stopped.

    An ideas how to get this rolling correctly?

    Thanks guys.
     
  2. leeshor

    leeshor Gold Member

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    If you haven't done that much yet it might be a good time to try a factory reset.
     
  3. revolution5150

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    Figured that is what I should do. Thanks for the help.
     
  4. leeshor

    leeshor Gold Member

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    With the issues you're having it couldn't hurt. If it's still a problem after a reset report back and we can look elsewhere.
     
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  5. revolution5150

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    Great Thank you.
     
  6. cr6

    cr6 Super Moderator
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    Congrats on your new S6 Edge @revolution5150! Please keep us updated and let us know if you're able to resolve this minor hiccup as well as how you are enjoying your new device.

    S5 tap'n
     
  7. reebz

    reebz Member

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    I just got the S6 Edge last Sunday, but my S4 was doing the same thing around the same time yours was. Maybe it was a problem with the app. I think there was a GMail update in last few days so maybe that cured it. I haven't had the problem on the new device.
     
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