Good bye Droid, nice knowing ya!

Discussion in 'Android General Discussions' started by Tillers_Rule, Jan 10, 2010.

  1. cereal killer

    cereal killer DF Administrator Staff Member

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    since VZW heard the issue were they not willing to swap it out?

    Seems odd you called them about the issue then they had you call back since they couldn't hear you/bad connection quality and then did nothing.

    Call them back on your Droid and tell them to exchange it. VZW is great about these things....
     
  2. bigthinker

    bigthinker Member

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    I would try to swap for #4....I would not settle. This is the best phone out there....you are just getting lemons, let's make some lemonade....Try just one more Swap out at VZW or wherever you got it.
     
  3. Diordna

    Diordna Active Member

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    I agree on swapping one more time, I believe that it'll be the Droid for you! ;]
     
  4. mstarbear

    mstarbear New Member

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    They've swapped it three times already. They don't want to swap it again because all three have had the same problem. So, I'm either stuck with this one, or return it for full reimbursement. I can't keep it and "hope" that they come up with a fix. It's my only means of communication and I use it for business. I thought after seeing this post last week on Motorola someone would figure it out. It makes sense.

    Here it is, from "sound quality is not great"...


    Hello Droid/Milestone owners,

    I have a French Motorola Milestone and here is what I noticed about the bad sound quality received by the other person. I admit I did not read all the messages, sorry if it's duplicate.

    The fact is the Milestone (and I guess the Droid too) uses a two-microphones system for noice cancelling. One microphone records the voice; the other records the ambiant noise. The latter is located behind the phone, near the jack plug (there is a really tiny hole). I think the noise cancelling algorithm tries to suppress the ambiant noise from the voice... but apparently also suppresses a part of the voice itself for some users.....
    What I tried was to put something like a tissue on top of this noise cancelling microphone, so that the algorithm has nothing to suppress to the voice. And that worked pretty well. Attached are recordings I made to show this. Sorry, they are in French, but I think there is no need to understand to see the difference.

    Tomorrow, I will call Motorola France again and ask if there is a way to deactivation noise cancelling by software. In the meantime, I'll be glad to hear what you think about this and your results if you tried.

    Yann

    It's on page 28 of the thread. There are other replies after that. It's a good read for anyone with sound issues
     
  5. cereal killer

    cereal killer DF Administrator Staff Member

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    Escalate the matter then. 3 devices is nothing. Not your problem the device is defective. You payed for the equipment they need to set you up properly. .
     
  6. iPirate

    iPirate Active Member

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    Does it work in the store? I would make sure I could make a call in the store before I went home.
     
  7. Vulcan1600

    Vulcan1600 DF Super Moderator Staff Member Premium Member

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    Please understand that this EVRC-B is not going to help everyone because it's not available in all areas of the U.S. and can actually distort even worse. That was an issue I had and I had to go back to the default setting. I just wanted to make sure people reading this understand its not always going to help and in my case and others it will make it worse.
     
  8. BzB

    BzB Member

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    sound quality issues (like mstarbear) might be location dependent. i wonder what the service is like in the areas these people live in, or if they're using a case or not, does the problem persist with bt earpiece, etc.

    i was beginning to suspect tiller's decision to return the droid was ultimately going to be driven by $$ as much as any of the (fixable?) issues he was having. looks like my suspicion was correct. not much we can do to help unless someone is willing to pay his bill! lol
     
  9. cb2000a

    cb2000a Member

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    I have had zero problems with voice quality or battery. With the number of units being sold there is bound to be some lemons.
     
  10. SGTiger

    SGTiger Member

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    I agree. What is strange is that there are a few people that manage to get two or three so-called lemons. I am having a real hard time understanding that because a vast majority of Droid users have no such complaints.
     
  11. cuskit

    cuskit Active Member

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    What I can't fathom is the VZW store letting him walk out of the store THREE times with a defective phone. Coincidence? From what I've read, the Droid is fast approaching one million sold. Across these boards of literally thousands and thousands - how many posts have we read of this same scenario? I believe I can count on two hands - maybe just one. $$$ is the driven factor here. A store manager would have his job on the line letting a customer go by giving three bad phones and ultimately losing him. Ten minutes talk time? Yikes! Nope - like I said earlier - methinks there is much more than meets the eye.

    Not sure of his location - but try the four stores within twenty minutes of my location. They have tons of great working Droids! I'm in all four on a regular basis (hey - I'm a VZW store junkie) and though I see some issues, nothing like this. My store manager (I relayed him the story) said the only possibility would be a bad batch - but if the 3 phones were spread across a few weeks - than that would not likely be the culprit since he'd be accessing different deliveries of phones.

    Send me yours - I'll swap! I know how to monitor and control my battery usage. Like most here - I'm charging only about every 1-1/2 days. And I talk WAY too much, watch a lot of uTube videos, I'm on Sports Tap constantly, and monitoring my eBay store sales of the MIKRADLE every half hour. I'm actually more than pleased with my battery life. I had initially figured I would need a backup battery - but after two months I see that is not necessary at all.

    Good luck with your old phone! Perhaps that's best anyway if you were primarily concerned with just using it as a phone. A Droid is overkill for just talking.

    Feeling bad to lose a comrade in arms - but the Droids are still selling well! :)

    cuskit
     
  12. actrack03

    actrack03 Member

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    I've read the whole thread and didn't see any mention of checking the battery status to see exactly what is draining the battery. I think if you were to look at that, you might find that some app might be eating up your battery life. I go through my battery fairly quickly 6-8 hours but I don't do anything to conserve it because I am constantly near a charger so I see no need to turn off gps, display brightness, etc. I purchased both the multimedia dock and car dock so I have one wall charger at work, one charger at home, and a car charger. 6-8 hours of battery life with frequent use and no attempts to conserve battery life on a device that is as advanced as this is an exceptional battery life IMO. Sorry to see you go but you have to be satisfied with the device you hold. Good Luck!