Going Back to Stock/Insurance Question

Discussion in 'Android Hacks and Help' started by jrod2183, Jun 28, 2010.

  1. jrod2183
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    jrod2183 New Member

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    Sorry if this isn't the correct forum, wasn't sure where to post.

    So, My phone came into contact with a little liquid the other day, and is kind of spazzing out now, so I was planning on putting in a claim with my insurance (that I got through verizon) to get a replacement. My question is - Would I have to reset it back to stock before I send it in? Or does that only matter when your trying to get a replacement via the warranty rather than insurance? Currently Running Adamz smoked glass 5.0. Any help would be cool, thanks.
  2. Blasian shadows
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    Blasian shadows New Member

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    Yes it would have to be reverted back to stock,i think rooting the phone voids the warranty,but as far as insurance im not sure,so i would go ahead and revert it back to stock just to avoid any problems.
  3. gavron
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    gavron Guest

    There are ***THREE*** liquid sensors on this phone.

    One is in the battery compartment and is easily seen.

    The other two show in disassembly.

    If they show water you will pay for it anyway. Save yourself the hassle of flashing stock if so.

    E
  4. jrod2183
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    jrod2183 New Member

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    I know I will pay the deductible, I just don't want to send the phone in then be denied a replacement because I installed a custom rom and technically voided the warranty.
  5. vedwed
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    vedwed New Member

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    AFAIK water damage is not covered by insurance. You will pay retail price for a replacement, if they show water damage, not just a deductible
  6. jrod2183
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    jrod2183 New Member

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    I think this is incorrect. I have seen multiple places, including around these forums that say otherwise
  7. gavron
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    gavron Guest

    Let me google that for you

    E
  8. LtKen
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    LtKen New Member

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    Asurion covers water damage.... Not sure where the confusion is.
  9. jrod2183
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    jrod2183 New Member

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    You should probably google it for yourself, because as I said, you are wrong.

    Or you could look here:
    http://www.droidforums.net/forum/droid-general-discussions/18086-asurion-insurance-info.html

    or here:
    http://www.droidforums.net/forum/droid-general-discussions/17653-insurance-policy-vzw-asurion.html
  10. jrod2183
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    jrod2183 New Member

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    Yes, I know this - I was just wondering if I have to go through the trouble of restoring it back to stock before making my claim/sending it in. It's more or less on the fritz unless its plugged into the wall, won't even stay on otherwise. Have a new battery coming in, but I can see one of the internal water indicators is competely red - so I imagine the phone will remain borderline inoperable even with the new battery.
  11. LtKen
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    LtKen New Member

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  12. LtKen
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    LtKen New Member

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    I would say that if you can unroot it, you should. Not doing so can only add to your headaches if you get unlucky.
  13. gavron
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    gavron Guest

    No, you're wrong about who said what.
    The google link I posted clearly shows water damage is covered.

    This agrees with your links:
    [/quote]

    Next time before suggesting a poster who is trying to be helpful is wrong... try and follow the links.

    Ehud