Gmail not working help please

Discussion in 'Android Tech Support' started by wielgot, Nov 4, 2010.

  1. wielgot
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    wielgot New Member

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    so it started a few days ago my gmail will not pull any new mail. If i open it and then hit refresh it will find the new mail but it will not do it by itself like it used to.

    any info would help

    thanks
  2. Yakuzagang5
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    Yakuzagang5 New Member

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    Under settings>account do you have it set to auto sync and to sync with gmail?
  3. BayouFlyFisher
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    BayouFlyFisher Rescue Squad Rescue Squad

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    From the home screen: menu/settings/applications/manage applications/all (or Running)/Gmail/Clear Cache/Clear Data.

    The app will reset itself in a few seconds and should start working again.

    Good luck.
  4. wielgot
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    wielgot New Member

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    yes auto sync is on and so is gmail sync
  5. jrb1138
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    jrb1138 New Member

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    The exact same thing happened to me a few days ago. Intially, when I pulled up the settings>account menu, a message at the bottom stated that Ssync was having a problem and would be working again soon. Yesterday, that message was gone, and I was asked to fill in a Captcha for verification. All my sync buttons are "greenlighted" and Auto-sync is on, but my phone is still not automatically retrieving my Gmail. (FB updates, Twitter, and yes, even the ol' AOL email account, are all automatically syncing just fine.)

    So, yeah - any ideas?

  6. jrb1138
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    jrb1138 New Member

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    Bingo. Thanks!

  7. peckeraz
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    peckeraz New Member

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    I am having the same issue. Since yesterday morning and I have performed the steps above and it has not fixed the problem. Any suggestions please?
  8. Steve H
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    Steve H Member

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  9. jrb1138
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    jrb1138 New Member

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  10. BayouFlyFisher
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    BayouFlyFisher Rescue Squad Rescue Squad

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    Quite a while ago I had a persistent issue of Gmail not syncing and the clear data trick did not work. I then went to the Google website/inbox and reset/reinstalled my password on the gmail account. That worked for me then. I've had a few instances since then that were cured by the clear data approach.

    Good luck.
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