Gmail Issue or another issue?

Discussion in 'Droid RAZR MAXX' started by MysticalDreams, Mar 1, 2012.

  1. MysticalDreams

    MysticalDreams Member

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    On my notification bar several times throughout the day it shows my husbands gmail account. If I click on it I can see all his mail. I have looked in account settings and his email is not listed there for me to remove it. I don't know how I got it and I can't figure out how to remove it. My Gmail is the primary on the phone and there are no issues with it.

    Do I have to do a master reset? is there another option?
     
  2. Droid-Xer

    Droid-Xer DF Super Moderator Premium Member

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    what email apps do you have installed? Just the stock ones? If so then open the Email app (not Gmail) yellow icon and see if there is an account on there?
     
  3. MysticalDreams

    MysticalDreams Member

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    yes it is listed under the email app..I can turn off the notification bar but I still didn't see a way to remove it.
     
  4. Droid-Xer

    Droid-Xer DF Super Moderator Premium Member

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    You should be able to open the email app, press the menu key, accounts and delete the account.
     
  5. MysticalDreams

    MysticalDreams Member

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    from the menu key my options are....
    select all, folders, change views and settings.
    under settings I get:
    Notification
    Email Delivery
    Read Options
    clear search
    list view options
    compose options
    display suggestions
    default account (which shows me his email address but will not let me click off of it)
    out of office
    manage address history
    smart forwarding (won't let me click on it)
     
  6. Droid-Xer

    Droid-Xer DF Super Moderator Premium Member

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    OK and this is through the stock Gmail app correct? Or is this through the stock email app (yellow icon with @ on it?)
     
  7. MysticalDreams

    MysticalDreams Member

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    it says email but its a white envelope with a red @ coming out of it... (maybe a GO Launcher icon change?) the gmail app is a white envelope too with a red envelope coming out of it.
     
  8. MysticalDreams

    MysticalDreams Member

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    the gmail app shows only my email and the email app shows only his email
     
  9. Droid-Xer

    Droid-Xer DF Super Moderator Premium Member

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    Ah OK perfect! Then we can wipe the email app with his info so it will be off your phone.

    Go to settings/applications/manage applications/all tab/find the email app with his info/select it/select clear data and it should be erased from your phone.
     
  10. MysticalDreams

    MysticalDreams Member

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    YAY!! thank you so much!! I had to reboot for it to take but it did :) I get enough of my own junk mail I don't need to see his too LOL :icon_ lala:dancedroid
     
  11. Droid-Xer

    Droid-Xer DF Super Moderator Premium Member

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    You're welcome! Glad ya got it.
     
  12. fritomist

    fritomist New Member

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    I could use some help. My gmail is working fine as in the stand alone app, but in the mail app where it is combined with my other email programs, it has suddenly stopped syncing, and I cannot do anything with it. It won't update, says I'm not authorize, won't let me delete it. At this point I am trying go just remove it from the mail app, hoping to then be able to restore it fresh, but I can't find how to remove programs from mail, just add.

    Any help here would be appreciated.

    Sent from my ADR6425LVW using DroidForums
     
  13. jsh1120

    jsh1120 Silver Member

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    Wish I could help. Wish someone could. You cannot delete an account one it's added in the "email" set. Spoke to a very nice lady at Motorola the other day and confirmed it. She was as surprised as I was.
     
  14. MysticalDreams

    MysticalDreams Member

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    you can't remove the primary account but you can remove secondary accounts..
     
  15. jsh1120

    jsh1120 Silver Member

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    This is a very confusing issue to discuss because it's difficult to determine exactly which email client and which settings are being described. But for the record, in the standard "email" app there is no way to remove ANY account once it has been added. Nor can you remove the standard "email" app even if you're using an alternative such as K-9.

    You can delete an entire account but if you do so, as far as I know, it eliminates it for all email clients. At least that's my impression.
     
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