If you're running a 64-bit version of Windows 7, be sure to get the 64-bit drivers out of my signature and to use RSD Lite 4.8. It's a finicky scenario but it works well with the proper drivers and proper version of RSD Lite. If you're running 32-bit Windows, grab the 32-bit drivers from my signature and I think 4.8 or 4.9 will work. FYI, my driver links go to Motorola's site, nothing untrustworthy. Also, if you search Moto's site for the drivers, you actually get different ones that do not work! So use these links.