Had a conversation on another thread about whether or not you can purchase insurance after 30 days. Nobody was certain so I sent Verizon an email. Here is my response: Dear hookbill, Good afternoon. My name is Rebecca and I certainly understand your concern regarding the possibility to add insurance onto your phone. I am delighted to assist you today with this matter. I have thoroughly evaluated your account and was able to confirm that the Motorala Droid phone for the wireless number 555-555-8234 was purchased on November 29, 2009. Normally, insurance can only be added to the line within 30 days of purchase. However, the insurance company, Asurion, is currently offering the ability to add insurance onto the eligible lines for phones purchased after 30 days. For more information about this offer, please contact Asurion directly at 888-881-2622. It was such a great pleasure assisting you today with the process to add insurance. I hope you have a wonderful week. I hope you continue to find the “Contact Us” section of verizonwireless.com a helpful option to resolve any issue you may experience the first time you email us. We appreciate your business and thank you for being a valued Verizon Wireless customer. Sincerely, Rebecca Verizon Wireless Customer Service So here's a heads up. I'm planning on giving them a call and ordering the insurance today.