Please hold for a Verizon Wireless sales representative, we appreciate your patience. Your current estimated wait time is 0 min 5 secs. Add a tablet to the Share Everything plan for only $10/mo – no contract commitment - data only plans starting at $30 monthly access! Ask me how. Your RealTime session ID is RT27254768549. You are now chatting with 'LaQuetta' LaQuetta: Hi! My name is LaQuetta with the Verizon Wireless Sales Team. I am available to answer your questions and help you place an order. May I have your name, please? Thomas Ruiz: Hi Laquetta, I wanted to see if any information is available on the 4.3 Update for the S4 and AWS Network update verizon is undergoing in NY and to see when in Boston it would be complete LaQuetta: All updates will be completed by Friday. Thomas Ruiz: to the S4? or the AWS spectrum? LaQuetta: This will be for all devices. LaQuetta: Hi, I'm just checking in, how is everything going? Thomas Ruiz: So the Galaxy S4 will be updated on Friday the 25th with Android OS 4.3? LaQuetta: Yes. You will go to the Settings in your phone and it will be under Phone info. Thomas Ruiz: Ok thank you, and is there any schedule on when the AWS will be running in the Boston Metro Area? LaQuetta: There is not at this time. You can check the phone for the next two days using the same instructions I gave you. LaQuetta: Hi, I'm just checking in, how is everything going? LaQuetta: Since I have not heard from you for several minutes I am going to have to end the chat session. If you need further assistance please open another chat session so that we may make sure you receive all of the assistance you need. It has been my pleasure to chat with you and hope you have a great day! LaQuetta: I'm here when you need me. Thank you for chatting with us, visit ourOnline Workshops to learn more about your devices. Click "Close" to tell us how we did today via our survey.