galaxy s3 screen is stuck

Discussion in 'Android Tech Support' started by galgalanda, Jun 1, 2014.

  1. galgalanda

    galgalanda New Member

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    i've encounter with a very weird problem.

    my phone was full functional this morning. now it's stuck on this screen (photo is attached).

    i tried vol up+home btn+power but nothing.

    please - help. i hate the fact we are so depented on this little piece of metal. but what can i say - usefull piece of metal :/

    thanks IMG_6636.jpg
     
  2. Danvee

    Danvee Member

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    Pull the battery?
     
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  3. Jeffrey

    Jeffrey Premium Member
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    As Danvee suggests, pull the battery for 10 minutes. Let us know if it fixes the problem.
     
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  4. galgalanda

    galgalanda New Member

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    i've tried that. for few hours even. didn't work. any assumption even what might be the problem?
     
  5. Danvee

    Danvee Member

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    No assumptions, but looks like hardware.
    Disassemble and look for any loose cable connections.
     
  6. galgalanda

    galgalanda New Member

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    is there a way to do a hard format?

    can i try to erase from the basic the galaxy? if it's a software problem it will probably solve it. i guess it's better to try that before pay so much for fixing that, no?
     
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