Galaxy S3 screen cracked by itself.... anyone else? Verizon..

Discussion in 'Samsung Galaxy S3' started by dscrap, Jul 20, 2012.

  1. rjeatkrconley
    Offline

    rjeatkrconley New Member

    Joined:
    Dec 1, 2010
    Messages:
    226
    Likes Received:
    37
    Trophy Points:
    0
    I am pretty sure its only made by corning ands its a registered trademark so nobody else can use the name. Of course, I have been wrong before..
  2. huskur
    Offline

    huskur Well-Known Member

    Joined:
    Dec 3, 2009
    Messages:
    1,868
    Likes Received:
    31
    Trophy Points:
    48
    Location:
    Lower Delaware
    Keep in mind that this a "second generation" gorilla glass. It supposedly has some flex to it and is half as thin as standard generation one gorilla glass.
  3. mkstn
    Offline

    mkstn New Member

    Joined:
    Feb 10, 2010
    Messages:
    110
    Likes Received:
    2
    Trophy Points:
    0
    Location:
    Morristown, TN
    One thing to understand the S3 glass is not totally flat. I believe that it has a slight curve and that could be an issue
    that they did not count on!
  4. INCREMENTAL
    Offline

    INCREMENTAL New Member

    Joined:
    Apr 8, 2011
    Messages:
    880
    Likes Received:
    8
    Trophy Points:
    0
    The Nexus has more of a curve then anything but I guess if this new generation isn't as thick it could be a issue. Sounds like gorilla glass 2 needs to go down the road lol

    Sent from my DROID BIONIC using Droid Forums
  5. INCREMENTAL
    Offline

    INCREMENTAL New Member

    Joined:
    Apr 8, 2011
    Messages:
    880
    Likes Received:
    8
    Trophy Points:
    0
    U have a point but thin or thick, that doesn't explain the easier to scratch.

    Sent from my DROID BIONIC using Droid Forums
  6. Beka27
    Offline

    Beka27 New Member

    Joined:
    Nov 29, 2010
    Messages:
    1,467
    Likes Received:
    6
    Trophy Points:
    0
    Location:
    Cleveland Ohio
    I hope people who have experienced random cracking will contact both Verizon and Samsung and file a complaint. If this is a manufacturer defect, more than one or two people need to publicize this to have them really make an effort to see what's going on. It could be a bad batch of glass, or a bad design that is causing this to occur. I hope someone looks into this.

    In the meantime, those who have been going "b@lls out" with their devices might want to reconsider their stance on SPs and cases...
  7. liftedplane
    Offline

    liftedplane Well-Known Member

    Joined:
    Jan 15, 2011
    Messages:
    1,154
    Likes Received:
    71
    Trophy Points:
    48
    Location:
    Washington State
    It's also supposed to be tougher so... Hopefully just a bad batch

    Sent from my frozenly delicious bionic.
  8. skennelly
    Offline

    skennelly Active Member

    Joined:
    Oct 27, 2010
    Messages:
    579
    Likes Received:
    29
    Trophy Points:
    28
    Location:
    Illinois
    I have never purchased insurance for my tablets. I bought one at best buy and they are forever trying to sell you insurance and/or a protection plan of some kind. To avoid the long explanation, I simply ask "how long do I have to purchase it?" Whatever they tell me 15 or 30 days, and they always say "you have to bring the device back in so we can inspect it before you can buy insurance."





    *Sent from my Galaxy to yours through tapatalk
  9. INCREMENTAL
    Offline

    INCREMENTAL New Member

    Joined:
    Apr 8, 2011
    Messages:
    880
    Likes Received:
    8
    Trophy Points:
    0
    Exactly my point, if asurion had places setup u can bet ur gonna have to have them check it before they can insure it.

    Sent from my DROID BIONIC using Droid Forums
  10. shortsxit
    Offline

    shortsxit New Member

    Joined:
    Jan 7, 2011
    Messages:
    217
    Likes Received:
    0
    Trophy Points:
    0
    That's only if the phone is working! You can't do that if the phone is already broken. You can't be this stupid...
  11. liftedplane
    Offline

    liftedplane Well-Known Member

    Joined:
    Jan 15, 2011
    Messages:
    1,154
    Likes Received:
    71
    Trophy Points:
    48
    Location:
    Washington State
    Yes bad example

    I cracked screen doesn't prevent the phone from working. I'm not saying go run your damn phone over than get insurance, (i mentioned it and I'm sure people get away with it if the phone still works...) but if your screen breaks like this guys and they are saying insurance is your only option aside from say trying to take it to court, then get the f#####g insurance and get your phone fixed. Or call Samsung and demand they do something which may or may not work. If this is a widespread problem and they have to do a recall you'll more than likely be compensated but walking around with a busted screen sucks, especially when you didn't so it

    I personally always have some kind of protection on my phone, careful or not it goes everywhere with me. Being in the army that means training and I've had some crazy stuff happen. You just never know, i figure better safe than sorry.

    Sent from my frozenly delicious bionic.
  12. jgmecarter
    Offline

    jgmecarter New Member

    Joined:
    Sep 27, 2011
    Messages:
    546
    Likes Received:
    7
    Trophy Points:
    0
    This is the dumbest conversation that has ever been on this forum.
  13. liftedplane
    Offline

    liftedplane Well-Known Member

    Joined:
    Jan 15, 2011
    Messages:
    1,154
    Likes Received:
    71
    Trophy Points:
    48
    Location:
    Washington State
    There has definitely been worse, barely but there has been

    Sent from my frozenly delicious bionic.
  14. jgmecarter
    Offline

    jgmecarter New Member

    Joined:
    Sep 27, 2011
    Messages:
    546
    Likes Received:
    7
    Trophy Points:
    0
    Maybe but when reading these comments makes me think of the different times that I had to talk to my 16, 9, 8, and 5 year old kids and explain to them that there is a difference between right and wrong and just because you can get away with something does not make it right and OK to do. I understand that the guy is in a bad spot but that does not give him the right to cheat the system. He needs to call Verizon talk to a supervisor get him to look at the websites that prove that this is not the only phone that this has happen too. And I guarantee that they will replace his phone. My battery kept coming loose on my S3 and they replaced mine with a new device.
  15. Sectime
    Offline

    Sectime New Member

    Joined:
    May 7, 2010
    Messages:
    48
    Likes Received:
    1
    Trophy Points:
    0
    People disagree but this thread is not dumb just some of the Moral high ground comments and the trolls of course:kiss:. If Verizon or any cellular company didn't support this grace period then ok. Why do they have the grace period? Basically 14 days of free insurance. How do you explain to your kids that farmers get free money not to plant crops? Just an example. Oh and you can't guarantee a thing except your opinion.
  16. jgmecarter
    Offline

    jgmecarter New Member

    Joined:
    Sep 27, 2011
    Messages:
    546
    Likes Received:
    7
    Trophy Points:
    0
    I never said the thread was dumb I said the conversation was dumb. But the funny thing for me is is my wife called me about an hour ago and she told me that she picked up her phone to call me and her screen is cracked as well. I called Verizon which they had me call Samsung to tell them about it which Samsung told me it would cost me 180$ to repair the screen through them. I called Verizon back and they told me that they are going to look in to it and they would call me back.
  17. INCREMENTAL
    Offline

    INCREMENTAL New Member

    Joined:
    Apr 8, 2011
    Messages:
    880
    Likes Received:
    8
    Trophy Points:
    0
    R u kidding me???? Damn my mom and dad are getting new phones tomorrow on ATT and now I'm afraid to recommend the S3.

    Sent from my DROID BIONIC using Droid Forums
  18. jgmecarter
    Offline

    jgmecarter New Member

    Joined:
    Sep 27, 2011
    Messages:
    546
    Likes Received:
    7
    Trophy Points:
    0
    The S3 is a great phone. I do not know about ATT but I know Verizon will take care of it. I just left the Verizon store and they told me to get the phone from my wife and if there is no damage on the phone and it does not look like she scratched it on something then they would replace it
  19. Sectime
    Offline

    Sectime New Member

    Joined:
    May 7, 2010
    Messages:
    48
    Likes Received:
    1
    Trophy Points:
    0
    Verizon and Apple should teach good customer service classes.
  20. jgmecarter
    Offline

    jgmecarter New Member

    Joined:
    Sep 27, 2011
    Messages:
    546
    Likes Received:
    7
    Trophy Points:
    0
    This is the second S3 that they have replaced. They replaced mine because the battery kept coming loose and they are replacing my wifes because of the cracked screen. I like Verizon they stand behind their product and they take care of their customers
Search tags for this page
cracked phone screen
,
galaxy s3 black screen
,
galaxy s3 cracked
,

galaxy s3 cracked screen

,
galaxy s3 screen cracked easy repair
,
how do you repair cracked glass on samsung s4 mini
,
s3 screen cracked by itself
,
samsung galaxy s3 recall verizon
,
samsung galaxy s3 screen crack by itself
,
samsung galaxy s3 screen cracked for no reason
,
samsung galaxy s3 screen hairline crack
,
tablet screen cracked by itself