Galaxy S3 bottom app icons disappearing

Discussion in 'Android Support' started by Will139, Jul 16, 2014.

  1. Will139

    Will139 New Member

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    Hi,

    The 'pinned' app icons (the ones which are present at the bottom of all home screens) keep removing themselves. I have Phone, Email, Messaging and Internet (plus Apps) pinned, and the Email and Messaging icons regularly go missing. They are easy to replace (drag and drop) but it's very annoying!

    I don't think the lock screen app icons are affected.

    Any ideas?

    Thanks
    Will
     
  2. bkdodger

    bkdodger Super Moderator
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    Welcome to the forum ...are you using Touchwiz launcher ?

    M8 tap'd
     
  3. Will139

    Will139 New Member

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    If that's the standard interface which comes with the phone, then yes!
     
  4. Will139

    Will139 New Member

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    Thanks for the welcome by the way
     
  5. bkdodger

    bkdodger Super Moderator
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    Yup Touchwiz it is ..I never use it bc I don't like that it has limitations...I believe it's not possible to lock the home screen from having icons move or widgets ..you might want to try a 3rd party launcher such as my favorite Nova launcher ...





    M8 tap'd
     
  6. Will139

    Will139 New Member

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    Thanks. This is a very recent issue though. I've had the phone 18 months, they've started removing themselves in the last three weeks.
     
  7. bkdodger

    bkdodger Super Moderator
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    Hmmm ...maybe clearing data and cache for launcher can help ..but you will need to set up launcher screens up again as if first day ....you can try it by going to phone settings /manage applications/ scroll to the All tab and find the launcher app ...clear data and cache

    M8 tap'd
     
  8. promo87

    promo87 Guest

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    Well, @Will139 I have encountered the same problem just a month ago ! I pinned dialer app and chrome over the bottom of my tab but some how when I restart my device they again disappear and I again pinned the app again it disappear. But as far as I remember this issue fixes automatically when I have update my samsung account,try going to the samsung store application installed over your device and check for updates if updates pops up it will download the update automatically and once the updates finishes I guess your problem that application pinned over the bottom of the screen disappear will fix itself automatically.
     
  9. Will139

    Will139 New Member

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    Hi again,

    Thanks for suggesting this. Did it yesterday afternoon and 18 hours later they are still present and correct, so it looks like it has solved the issue.

    Thanks!

    Will
     
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