Hello, I'm new to this Site and I've had my note 2 for about a month. Recently had to get a new note 2 from insurance company. Up until tonight everything was fine. Now my gallery will not open and if it does it freezes then crashes. Most of the time I'm left with a black screen. I've cleared the cache on it and rebooted several times as well as ran anti virus anti malware/spyware and nothing seems to be wrong. Any suggestions on what to do? Memory on the phone is also not full. Help! ! Thank you! !