So.. this morning my husband was having issues with the phone. Quick contacts to be exact. When ever he clicked on a card, for example... "John", "Jim's" contact information would show up instead. Did that to a couple of contacts on his favorites. So, I decide to go to Motorola's website and utilize their chat feature for assistance. I was told to do a phone reset, which I was apprehensive about doing, but did it anyways. Should of gone with my instincts. Obviously I had to redo his gmail account, and all his contacts are gone. AND, all my hard work yesterday trying to add his hotmail account to his phone went to waste, I spent an hour trying to get that going. Now I have to do it all over. NOW, I am on Verizon's website trying to re-sync his contact info and it's taking FOREVER. He has about 170 contacts and it seems like it's been syncing for 10 mins or so. So, I figure if this syncing doesn't work next option will be A) enter all his contacts manually or B) Go back to the Verizon Store and have them do the transfer again. :icon_eek::unsure: Any suggestions out there? I still don't know if this phone reset even fixed our issue. Anyone else run into that issue?