Froyo 2.2.1 Coming 4/14/2011

Discussion in 'Samsung Fascinate' started by LostinBlackHills, Apr 13, 2011.

  1. Mwsr

    Mwsr Guest

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    I always Just call 611. I call in anytime I have a issue and Complain that way they have a long record of my.problems. I told them my phone came out after the x and incredible there for I felt those were downgrades and obviously since I chose my phone over those I didn't want them. I told them that I feel the only.comparible phone is the TB. this was like within the 1st few days it released. They told me they would swap me out for one but I would need to wait until some got returned and checked so they could send me a certified referb..

    can + string on 2.1
     
  2. Mwsr

    Mwsr Guest

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    Not sure if it matters but I also have 3 lines and have been a customer for about 15 yrs.


    can + string on 2.1
     
  3. soulshot96

    soulshot96 Member

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    Ha! They told me that that only happens in special cases! How did this call go exactly. Sorry but I'm desperate!

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  4. EL Lacost

    EL Lacost Member

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    I would never change my fascinate for a droid x I mean I love everything about this phone its slim it has a great super amoled screen that is way better than the droid x and if u root like me u have the 2.2 already and this phone is just fascinating

    Odin Rooted Samsung Fascinate
     
  5. Mwsr

    Mwsr Guest

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    I had the conversation a few weeks ago as I said it was within the 1st few days that the TB came out which is why they told me I would have to wait on a referb because there was none yet.


    can + string on 2.1
     
  6. Lostcase

    Lostcase New Member

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    Lol...14 came and left.

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  7. GDP

    GDP Member

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    Guess I should have read the OP before posting. Bad thread title

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  8. wanaker

    wanaker New Member

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    I called customer service last week and had a lengthy conversation with a rep who couldn't give me any answers regarding froyo. She was extremely nice about it and sent an email "up" for me and told me to expect a phone call regarding my complaint. I got a call back on Friday from a gentleman who said he was from VZW Executive Offices and told me he would consult with his engineering department about the release and call me back Monday (today). I just got off the phone with him and learned there is still no expected release date for froyo. I am now eagerly awaiting my two certified like new Thunderbolts via Fedex.

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  9. soulshot96

    soulshot96 Member

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    Did you have to pay for those?

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  10. GDP

    GDP Member

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    So they are sending you 2 Thunderbolt's to replace your Fascinate's because you complained about not having Froyo? Wow, I'm gonna have to start complaining more. I just rooted mine because I wanted to get rid of all the Bing crap anyways

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  11. soulshot96

    soulshot96 Member

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    I've complained twice now and asked to trade for a used thunderbolt and they told me it wasn't possible both times.

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  12. wanaker

    wanaker New Member

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    Free of charge.

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