For your safety, please enter your PIN

silverfang77

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I sometimes run into this upon waking my phone. I know you have to enter the PIN when you first turn the phone on or after a reboot, but why the random requirement after just cooking out of standby?

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silverfang77

silverfang77

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When I first wake up, it doesn't require me to enter my PIN. It just let's me use my fingerprint to unlock it. The PIN requirement seems to happen randomly.

If I have Smart Lock enabled (such as trusted places or on body), does having the phone lock upon pressing the power key override that?

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Sajo

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I'm not 100% sure. I use smart Lock always and my PIN requirement doesn't seem to always follow the guidelines in that Google support page. After a reboot....yes. some mornings after sleeping yes, and other mornings....No

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silverfang77

silverfang77

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I had the same problem on my LG V20 after the 8.0 update. Was hoping it was the phone rather than the OS.

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Sajo

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I don't really consider it a problem. It's a security thing. I'm just not sure that Google has updated their websites with all the current times that Android requires a PIN, Pattern or Password to unlock when smart Lock is turned on.

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LoudRam

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Smart Lock doesn't always work for me either. It's good most of the time but I've had issues with it both on my G7 and my Moto Z which gets me thinking it's an OS issue.
 

Sajo

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I haven't had any real issues with Smart Lock functionality in itself. I have multiple Trusted Devices, including my watch, and the smart unlock has always worked well for me using trusted devices. Buy I have noticed sporadically that Android prompts me to unlock with my Pattern from time to time; and these times don't always coincide with Google's official "when you have to manually unlock" guidelines. I'll blame it in the little gremlins running around inside our phones.

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