Fingerprint Reader Problems? This Might Help...

Discussion in 'Samsung Galaxy S10,S10+,S10e, Galaxy Fold Forum' started by condor97, Mar 22, 2019.

  1. condor97

    condor97 Super Moderator
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    I've watched the videos, listened to the tricks on how to enter prints to get your fingerprint to read faster, nothing helped. But this... This worked....[​IMG]

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  2. bkdodger

    bkdodger Administrator
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    I found registering my fingers lightly instead of pressing hard on set up helped tremendously... I'm having far less no match %...


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  3. condor97

    condor97 Super Moderator
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    I will try that out! Thanks!

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  4. pchain

    pchain Senior Member

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    Is there a way to use the fingerprint reader for apps I've set up for fingerprint login AND have it NOT set up for my lock screen?

    The reader's inaccuracy is still too frustrating to use for lock screen 100 times a day but would be useful for apps.



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  5. bkdodger

    bkdodger Administrator
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    Hmmm I'm not sure on that one.. Good question have to see...

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  6. pchain

    pchain Senior Member

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    I removed fingerprints from lock screen security and added facial recognition instead. This kept my fingerprints stored so I can continue using fingerprints for my bank accounts and whatnot.

    It's so strange that I have 99% accuracy using fingerprints on apps I've set up, but lock screen is so unreliable. Facial recognition for lock screen is an acceptable compromise.

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  7. bkdodger

    bkdodger Administrator
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    Nice info... Yeah weird what ya seeing with lockscreen..

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  8. condor97

    condor97 Super Moderator
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    Glad to hear you were able to find a compromise. That sucks about your lock screen.

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  9. pchain

    pchain Senior Member

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    It is weird. it's almost like the phone isn't fully awake when locked and fires the fingerprint reader before the processor fires up to read the print. Probably not this at all but there's something strange with the timing when in lock mode. When I'm using my phone I never have a single issue with individual apps that are secured with the finger print reader...it works flawlessly.

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  10. pchain

    pchain Senior Member

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    Thanks, I actually prefer the face recognition anyhow so not a big deal.

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  11. bkdodger

    bkdodger Administrator
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    Very weird... Maybe the sensor is acting up... Does it act up when you double tap first then try it..

    Here's mine it's usually good most of the time...


    Dropbox - Video May 02, 7 01 36 AM.mov - Simplify your life


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    #11 bkdodger, May 2, 2019
    Last edited: May 2, 2019
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  12. pchain

    pchain Senior Member

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    Thanks for the video... Mine is not nearly as consistent as yours, but I have my Always On Display enabled, looks like yours isn't enabled. No need for a video, but can you turn your Always On Display on and then test fingerprint reader directly rather than first double tapping to wake?

    No big deal, I'm using face recognition for the first time and really liking it to unlock.

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    #12 pchain, May 2, 2019
    Last edited: May 3, 2019