Thursday i noticed 3 horizontal lines on the lower half of my screen.. then today small circles started showing up. i run down to verizon and talk to someone in the repair department. Tech: "i dont see anything wrong with your screen" Me: i know its there. here look at it like this way. Tech: "im not seeing it. if something was wrong with your screen you would be having pixel issues, Let me get my manager." Manager:" let me get a screen wipe. oh you mean these two lines?" Me: Yes. Manager: "its because you have it in this hard case. the screen itself isnt damaged, because i can feel something sticking my finger so its on the outside of the screen.." Me: ive had it in this case since the lady here put it on for me last weekend. Manager: "i noticed you removed the red sticker from the inside of the belt holster, im not going to replace your phone because we always offer screen protectors when we sell new phones. by not having a screen protector you got sticker residue on the outside of the screen and im positive some goo gone will remove it." Me: ok I just leave the store because this isnt the case. just because you are a manger at verizon doesnt make you a wonder boy all knowing expert on all things mobile. i know my screen is toast. so ill have to go else where.. im almost tempted at this point to just tell big red to stick it up their :icon_ banana:, and go to sprint. first with the whole eris devour trade for my stolen droid. now sticky stuff on my screen cause i was to stupid to buy a screen protector? i have included a picture of the "sticky tape" from my case. you be the judge. Tape? or screen damage? it should also be noted that i never dropped the phone. banged it on anything i just noticed yesterday that in the right light somethign is terribly wrong.