I am so furious with big red. I had a family plan 1100 minutes talk text data, unlimited, $110, and when I went up to a Maxx from the X, they bumped my son off the plan. I bought him a Maxx full retail as a gift for good grades, his Commando was falling apart, now they expect me to pay $160/month! Some family plan. This is nowhere what we signed for. I just found out. Did they do this to anyone else? How can I get it fixed? They lied to me.