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failed update, black sceen

Discussion in 'Droid 4 Tech Support' started by Nelso, Sep 20, 2013.

  1. Nelso
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    Nelso New Member

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    failed update, black sceen(solved) -> new problem bootloop

    Dear all,

    i was using the rom eclipse, then i wanted to update, i installed safestrapp 3,5 and booted into recovery it was not activated (red writing)

    then i wiped and made a factory reset, i installed the new version ( i thought i did)

    then i rebooted and there was just a black screen with background light

    so i waited till the phone was empty, now i charged it a bit and wanted to go into recovery, i did, but then the black screen again,

    i don't know what to do now :/ can anyone help

    edit: so i can come into fastboot, but my battery is very low, does it charge while in fastboot?
    thanks!

    Update;

    so after i flashed with a factory cable everything was finee until now, my mobile suddenly rebooted but just till the motorola logo after this bootloop, i flashed new biut nothing changed?

    is it complety broken now :angry::blink:
  2. GigaJake
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    GigaJake New Member

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    The phone does NOT charge during fastboot mode. If you still have a functioning rom-slot, switch back and charge it up before attempting to fastboot.

    If your battery is dead and fastboot is the only thing working you'll need to purchase a modified factory cable or strip the wires of an existing cable and manually charge your battery.

    Sent from my XT894 using Tapatalk 2
  3. Nelso
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    Nelso New Member

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    where can i get a factory cable?
  4. GigaJake
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    GigaJake New Member

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    I picked mine up from Amazon for about $20

    Sent from my XT894 using Tapatalk 2
  5. Nelso
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    Nelso New Member

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    maybe im too stupid, but i cant find one :D could you post me a link?
  6. Nelso
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    Nelso New Member

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    ok, so i used a factory cable, could flash sbf and now everything is working again, thanks for help :)
  7. Nelso
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    Nelso New Member

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    so after i flashed with a factory cable everything was finee until now, my mobile suddenly rebooted but just till the motorola logo after this bootloop, i flashed new biut nothing changed?

    is it complety broken now ? :/
  8. GigaJake
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    GigaJake New Member

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    Until the hardware gives out it usually isn't a lost cause. Did you perform a factory reset? Flashing firmware doesn't touch /data and if that's the root of the cause it'll just do it again.

    Try flashing again, wipe data & cache, and start from scratch

    Sent from my XT894 using Tapatalk 2
  9. Nelso
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    Nelso New Member

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    the problem when i falsh again, it will just show motorola logo and then boot again till the logo, i dont come to recovery jsut in bootloader :/