Failed Messanger

Discussion in 'Android Support' started by ethan_glaud, Nov 9, 2014.

  1. ethan_glaud

    ethan_glaud Member

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    So i've gone through many messaging apps, but none have been working. My messages aren't sending. So then I set it so my messages would split, but still, some messages won't send. I really don't know why, sometimes when my messages won't send I use snap chat's chat. Are there apps like that, that I go through that then send the messages separately? Really, I just want to know what to do, how to make my messages send. They often don't send when i'm in a certain corner of the house that has really weak wifi, but won't send in other areas too. Right now i'm using Textra on a droid RAZR M.
     
  2. Jonny Kansas

    Jonny Kansas Administrator
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    Text messages, or messages through Facebook & etc?

    Sent from my Note 4
     
  3. ethan_glaud

    ethan_glaud Member

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    Text messages, everything else sort of works, but that's another issue
     
  4. Jonny Kansas

    Jonny Kansas Administrator
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    Texts send only over mobile network unless you've got Google voice on specific carriers or something like that, so wifi signal shouldn't affect them.

    How's your mobile connection signal when they fail?

    You only need mobile data on fire mms (pictures, videos, etc).

    Sent from my Note 4
     
  5. ethan_glaud

    ethan_glaud Member

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    Are you sure it doesn't use wifi? I'm not sure what my reception is, they always fail in that spot, and I have poor wifi there. I'd feel like it's strong, because nobody else gets failed messages like I do, and my phone has a lot of problems, so I assume it's the phone and not my carrier.
     
  6. Jonny Kansas

    Jonny Kansas Administrator
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    Yes, texts don't send over wifi. That's why they have plans with a certain number of texts, so they can charge extra if you go over.

    This is a strange situation though. What other issues are you having with the phone?

    Sent from my Note 4
     
  7. Sajo

    Sajo Diamond Member

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    I had 4 RAZR M's at one point abs still have two in my home. Like @Jonny Kansas stated, I can assure you that texts do jot send while on WiFi with any Droid on Verizon, they send over the cell signal. The phone will switch from WiFi to cell signal to send the text and then switch back. If it's a MMS (pic or file text) there is a known issue with the 2013 Droids and not switching between WiFi and cell correctly, after the most recent update.

    Sent from my XT1080 using Tapatalk
     
  8. ethan_glaud

    ethan_glaud Member

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    My phone will freeze or be incredibly sluggish. Today it took my four tries to download an app. The battery is incredibly inconsistent, and often drains quickly even if I'm on airplane mode. And it's had many other small bugs that are very annoying to fix, which I've posted on here before.
     
  9. ethan_glaud

    ethan_glaud Member

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    So what should I do? I know that with long texts I think they send as mms, correct? I just started splitting my long sms to small ones, but it didn't work, part three of a long text didn't send today.
     
  10. Jonny Kansas

    Jonny Kansas Administrator
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    When you were working on those other small issues, did you do a factory reset? Sounds like you might benefit from a fresh start.

    Sent from my Note 4
     
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  11. Sajo

    Sajo Diamond Member

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    I know it sucks, but the system update that came out right after KitKat introduced this bug. There are no known fixes...its a problem with the system update. The phone does not switch from WiFi to 4G/3G and back to send MMS texts like it should. You have to manually turn off WiFi to send or receive a MMS text. SMS texts should still send and receive just fine though when the phone is on WiFi. Are your normal SMS texts sending and receiving OK? Moto knows about the MMS / WiFi problem....maybe there will be a fix soon?

    Sent from my XT1080 using Tapatalk
     
  12. cr6

    cr6 Super Moderator
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    Sorry to hear about all these problems with your device. It sounds like a factory reset is in order.

    S5 tap'n
     
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