factory reset/hard reset not working

Discussion in 'Android Tech Support' started by captnawesome, Mar 27, 2011.

  1. captnawesome
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    captnawesome New Member

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    just got a moto droid from my friend. I'm trying to factory reset/hard reset and neither works. When I try to factory reset the phone just powers down, but when I turn it back on nothing is cleared. When I try to hard reset by holding the "x" and the power button, it doesn't get go any further than the motorola logo. Any ideas?
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