Exercising with Droid Razr Maxx and it no longer works

Discussion in 'Droid RAZR MAXX' started by dkfitzu, Jun 24, 2012.

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  1. dkfitzu

    dkfitzu New Member

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    Is it that the Droid Razr Maxx and sweat dont mix? No hard jarring involved.

    Had my new (less than 18 hours old) Droid Razr Maxx next to my skin while I was doing a 3 mile walk this morning. I sweated alot. Slacker Radio played during entire walk, had GPS on with a fitness app, and not much else other than usual email/text apps. When I finished the walk and retrieved the phone, the screen would not respond to my touch and it was flickering. Phone did not respond to the power key but later the screen went black. What could the problem be? I assumed the problem was too much moisture so I removed the SIM and SD card and have had it in rice bag 24 plus hours. I've tried several times during day and the screen still does not recognize my touch and the power key has no response. I done a forced reboot several times and it will power off/on and the screen will show, but touch not recognized and the power key down has no reaction. Battery decharged and plug it into charger and it was booted up when I checked on it later. Today I've tried a factory reboot and it is hung up and will not complete the reboot. I've exercised many times with my old Droid 3 next to my skin and never had any problems. Is the Razr Maxx so sensitive that the least bit of moisture will cause problems of this magnitude? Any suggestions?
     
  2. xxwabbit

    xxwabbit Member

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  3. cbreze

    cbreze Member

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    Sounds like its brand new and a dud of sorts. Why not return it for a fresh Maxx. I'd be concerned that if it started working again it would possibly mess up again later.
     
  4. 94lt1

    94lt1 DF Super Moderator Staff Member Premium Member

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    Hmmm, welcome to the droid forums. I would bring it back.... its supposed to withstand sweat. Be polite and explain the situation... see what happens.

    If they try saying otherwise, then politely push the situation...

    DROID RAZR MAXXIMIZED!!!! PREPARE TO BE VANQUISHED!!!
     
  5. dkfitzu

    dkfitzu New Member

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    Thanks for input. I appreciate your posts/input. I've contacted sales rep and meeting with them first thing Monday morning. Hoping for a positive outcome. And purchasing a protective case within the first hour of owning it. And no more exercising with it next to my skin. Any suggestions for an accessory to hold the DRMaxx during exercise/walking?
     
  6. FoxKat

    FoxKat DF Super Moderator Staff Member Premium Member

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    I would tend to disagree. Sweat contains salt, both a corrosive and makes water conductive.

    To the OP, I wouldn't say that the RAZR/MAXX is particularly more susceptible to moisture, but it's very thin design leaves almost no open space in the interior, and the various layers are in a sandwich configuration which leaves very thin pathways between the motherboard and battery, and between the motherboard and the display, which will create "capillary" channels for water to travel through. If any of that sweat makes it to the motherboard it can cause irreparable damage. Also, the sweat may trigger the moisture detectors and that would void the warranty.

    It's best to be completely honest with the warranty claim and simply hope for the best. Good luck!

    Sent from my DROID RAZR using Tapatalk 2
     
  7. Ag3nt X

    Ag3nt X Member

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    I am currious to know FoxKat are you familiar with conformal coating? The motherboard in these phones is covered with this you might find it useful to educate your self on what that is before responding to threads like this in the future. Have a nice day.
     
  8. TisMyDroid

    TisMyDroid DF Super Moderator Staff Member

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    The Razr's are supposed to be water resistant and are advertised as such. For some reason it seems you did get moisture-sweat inside your phone which I don't think should happen so easily especially on our Razr's. Go to verizon, explain what happened, explain that you expect that your phone should be capable of surviving this kind of typical use (especially given that motorola has bloat apps loaded on the phone specifically for the purpose of exercise) and because you are within your 14 days, you should get a brand new phone (not a refurb-clnr).

    Sent from my DROID RAZR using Droid Forums
     
  9. nikecar

    nikecar Active Member

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    yes, but unless you know how the coating was applied (spray, brushed, dipped, etc) and the conditions of the unit when applied, you really cannot make the argument to educate someone else if you aren't educated your self.
    If they are applied by a person, no one is perfect. There are lemons in every electronic company. Heck, I've even read of lemons with cars that cost $250k+ and for that price you'd expect there wouldn't be.

    Before you cast stones as others, please look in the mirror first.

    To the OP issue, I might also wonder if the heat caused an issue. I had an electronic on a walk also next to the skin, and my body heat heated the item up. The display was on my skin and it was dark for a nice long time. Cooling the unit off got it working again. i put it on the AC vent of the car for a while. Took the better part of the day to get back to normal though.

    i'm thinking, unless you sweat like a popsicle on a hot summer day, this may be the issue. It may also have overheated enough to have fried something.
     
  10. Shadez

    Shadez Super Mod/News Team Staff Member Premium Member

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    We are not all experts here, this is a hobby. If a person is trying to help, that's what matters. There are civil ways of correcting someone, no matter who it is, without a sarcastic echo.

    BTW, Your self is 'one' word, Yourself.

    Think of others feelings before posting...
     
    Last edited: Jun 26, 2012
  11. weatherlover1

    weatherlover1 Member

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    I walk with my Maxx but I have the otterbox defender so its in its case when I walk not next to my skin. I have never had any issues. I would look for a case that keeps it on your belt or one of those arm ones I see people use when running/walking. Hope you get a new phone with out any issues!
     
  12. Ag3nt X

    Ag3nt X Member

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    Perhaps I happen to know exactly how it was applied. Further Perhaps it was not applied by human hands. I was not casting any stones but rather making a suggestion to increase the accuracy of information put out here.
    Next I would like to point out to you that the Razzr has its own thermal shutdown protection to prevent what you have suggested above.

    The problem with the OP's phone is that they obviously got a defective unit. It happens. Now lets move along smartly now and not ramble on with postings that include complete speculation and silly accuasations you never know you you might be doing that to. Lets try and stick to the facts and learn from others.
     
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