1. You want that $100.00 in your pocket or an Amazon Fire TV don't you? Well here's the deal. With our new updated look we are in desperate need of an updated logo. The 'old' one has certainly served us well, but it's time. Find all the details here: bit.ly/1q0k6Wa
  2. DroidForums.net is currently undergoing a major software upgrade. If you are experiencing any problems logging in please: Contact Us

Exchange Server Connection Issue

Discussion in 'Android Tech Support' started by stads_md, Nov 25, 2009.

  1. stads_md
    Offline

    stads_md New Member

    Joined:
    Nov 25, 2009
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    0
    My colleague and I both received and proceeded to set up our Droids on Monday. We are on the same server. However, I was able to get the native Exchange e-mail program to work, and he was not.

    He was able to sync his calendar and even his folder tree, but he has not been able to get any actual emails to appear. Instead, he gets the message "Unable to open link to server."

    A few notes:

    1. We've sat the phones side by side, and they are set up in exactly the same way.

    2. The server is being run out of another office, so I cannot confirm with my own eyes that our security protocols are identical. But I have confidence that our admin has done so.

    3. We originally had to use SSL and Accept All SSL..., but our admin has since exempted us from security protocol. So, we are both now running without SSL (which allows for e-mail attachments to be opened). My phone had no trouble under this regime either.

    4. He's waiting on a call back from L3 VZ tech support.

    I would greatly appreciate any thoughts, suggestions, etc.

    s.
  2. Tekmazter
    Offline

    Tekmazter New Member

    Joined:
    Nov 15, 2009
    Messages:
    108
    Likes Received:
    0
    Trophy Points:
    0
    This sounds more user account specific than server related. Since you have one user who can successfully connect, I would start looking at the user account first. I have heard of the issue where only the calendar will sync. Not sure if this is slated for the Dec 11th OTA update or not. If it were, it would be more DROID software related than anything you will be able to fix until then.

    As for running without SSL, you're not running without SSL unless your server is listening for http. All unchecking the trust all SSL certificates does is force your exchange server to use a known 3rd party certificate authority. Self-signed certificates will no longer work.

    Ensure your user accounts are identical in that all protocols for OMA are enabled such as Outlook Mobile Access, User Initiated Synchronization, and Up-to-date Notifications
  3. stads_md
    Offline

    stads_md New Member

    Joined:
    Nov 25, 2009
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    0
    Thanks, Tek.

    s.
Search tags for this page
cannot connect to server due to security problem
,
cannot connect to server. security error occurred samsung ga
,
droid phone couldn’t open connection to server due to secu
,
droidm could not open connection to server due to security e
,
galaxy s2 unable to open connection to server due to securit
,
galaxy sii cannot connect to server exchange
,
office 365enhanced mail android unable to open connection to
,
samsung galaxy note 2 unable to open connection to server
,
samsung galaxy s exchange unable to connect server 2008
,
samsung galaxy s3 cannot connect to exchange server unable t
,
setting email samsung unable to open connection to server du
,

unable to open connection to server due to security error

,
unable to open connection to server due to security error an
,

unable to open connection to server due to security error sa

,
unable to open connection to server email android