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error when updating gmail on my droid x

Discussion in 'Android Tech Support' started by duanekendall, Nov 4, 2010.

  1. duanekendall
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    duanekendall New Member

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    Every time I update my gamil app, the first time i attempt to use is I get the following message:

    SORRY!
    The application Gmail (processcom.google.android.gm)has stopped unexpectedly. Please try again

    I then have to uninstall the update. I have talked to Verizon who had me to factory reset but that did not fix the problem but took a lot of time to recover from.

    Any suggestions?dancedroid
  2. GA8561
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    GA8561 New Member

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    I'm getting same gmail error

    Hi Duane, I see that your post was a month ago. I am also a droid newbie, just got the Incredible last week and today I got the same "gmail stopped unexpectedly" message. Did you ever get this resolved? Any thoughts on what I should do. I found a couple of suggestions to go into the gmail app and clear cache then reboot. Tried that and still nothing.
  3. duanekendall
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    duanekendall New Member

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    No responses - Tried everything suggested by Verizon to no avail. The old version of GMAIL works just fine but I like the features of the update but it will not work.