Error when trying to update

Discussion in 'HTC Droid Eris' started by Blayzejlm, Jul 29, 2010.

  1. Blayzejlm

    Blayzejlm Member

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    Why do I keep getting an error when trying to install this new update? Does being on 3g or wifi matter either way? As soon as I click on it to install, an error screen pops up then i have to wait a couple days before it gets pushed to my phone again to try.
     
  2. LoneWolfArcher

    LoneWolfArcher Senior Member

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    Do you have the stock OS? Or are you rooted and have a different ROM?
     
  3. Blayzejlm

    Blayzejlm Member

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    everything is stock. No root
     
  4. LoneWolfArcher

    LoneWolfArcher Senior Member

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    Call Verizon or visit a store. But I will warn you, they are going to suggest you do a factory reset.