Eris USB to XP - Can't See it

Discussion in 'HTC Droid Eris' started by modrows1, Jan 12, 2010.

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  1. modrows1
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    modrows1 New Member

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    I tried to connect via USB when I got Eris a week ago.
    Driver errors so I found the HTC sync software - Phone drivers installed but HTC software caused BSODs - Uninstalled HTC software but not drivers.
    Reconnected ERIS to PC today - Still can't see the SDcard in mycomputer.
    Am I missing something?
    I don't think I have any sync software installed (not even from MS).
    Am I suppose to be able to see the SDcard?
  2. posey46
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    posey46 New Member

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    Did you unmount your sd card after you plugged it into the computer? Menu --> settings --> SD Card and phone settings -->Unmount SD Card
  3. modrows1
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    modrows1 New Member

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    Is that the procedure?
    Will it wipe the card?
    No I didn't read the manual :p
  4. posey46
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    posey46 New Member

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    Yeah, that's the procedure. It won't wipe the card. Make sure you mount it again when you go to unplug the phone from the computer.
  5. modrows1
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    modrows1 New Member

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    OK I plugged it into the USB
    Unmounted Disc
    Nothing Happens - Nothing shows up in MyComputer
    Now I can't remount it
    Do I have to physically remove it first, then remount it?
    Cause that is not what I was hoping to do with it plugged it via USB...

    EDIT: I got the card remounted

    Back to original question - How do I see the card via usb via Mycomputer?
  6. Bob Dammit
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    Bob Dammit DF Super Moderator

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    ON YOUR PHONE:
    Connect the phone to the usb cable.
    Slide down status bar.
    Tap "USB connected"
    Click "Mount"

    ON YOUR COMPUTER:
    If you have autoplay on, choose "Open folder to view files"
    If not, go to My Computer, and your phone will show up as a removable drive.
  7. modrows1
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    modrows1 New Member

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    OK - I found the drive letter (conflict with existing letter)
    However - Mounted or Unmounted XP can't open the drive
    (insert disc into drive)

    So I'm wondering if I'm missing some drivers or just buggy phone/pc...

    Secondly - Can you remount SD w/o removing it from the phone?
  8. posey46
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    posey46 New Member

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    I am on Vista and had to download drivers before my phone would show anything on the computer. I don't have a disk, I just did an internet search from the HTC information to find them.
    When you are ready to remount the SD, just end the USB connection. While the phone is connected via USB: Menu --> Notifications -->Turn Off USB Storage. When the Window pops up, select turn off. The top notification area (where the battery power and time is) will say something like "Preparing SD." When it goes off the screen, it will be remounted.
  9. modrows1
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    modrows1 New Member

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    Thanks for remount tip

    Maybe I have bad or incomplete drivers from when I uninstalled the HTC sync software.

    I'll go look again...
  10. modrows1
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    modrows1 New Member

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    Thanks for the help.

    Apparently Google IS my friend:

    HTC Mobile Phone Support - DROID ERIS by HTC (Verizon) - Synchronization

    Maybe I misunderstood the "mount" directions earlier - Maybe I should have "manned up" and read the manual :icon_ devil:
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