I have taken my Eris into Verizon in the last two weeks for battery issues. They did a hard reset and it has seemed to be working okay since except for yesterday. The battery started draining bad. Then last night I let it charge completely, took it off the charger and put it on my nightstand, and after 5 hours of no use it was dead. Anywho, I was going to call Verizon to get a replacement but since the Incredible took over the Eris, what are my chances of talking them into an Incredible replacement?